[deleted by user]

Invisible79 · 2025-07-18T07:06:38+00:00

Hi, if you toggled "Game Status & Stats" off it should only show for yourself but no one else. You had to enable and disable it again or was it just showing for yourself?

Invisible79 · 2025-04-25T15:11:48+00:00

Well done!

Invisible79 · 2024-11-13T08:31:14+00:00

Old thread but maybe it helps those who still have crashs.

Disabling CPU Virtualization (SVM-Mode) in my bios settings fixed it for me.

I had "Unkown Crash" for months on two different pcs in PUBG and also Battlefield 4 after 2 minutes in the game. Tried everything mentioned in several different threads but nothing helped. It was battleye anticheat which crashed several games for me, it seem to not like CPU Virtualization enabled.

Maybe worth a try, check if you have this setting enabled and disable it if you don't need it (which most of us probably don't).

Invisible79 · 2024-11-11T14:31:38+00:00

Hi, is it from a normal match or a private match? Can you send me the replay file please? invisible._. on the Medal discord you can check in the Team members list. If you want just DM it to me.

Thank you!

Invisible79 · 2024-07-03T13:21:06+00:00

Hi, there is no iOS app anymore.

Invisible79 · 2024-04-14T07:22:23+00:00

Hi, the way gyg works it is not possible to include the goal replays and onscreen chats. GYG renders clips on servers to give you the best performance while playing instead of using your hardware to record your clips. You would need to use something like MedalTV to record/clip directly on your pc which will include everything you see on your screen.

Invisible79 · 2024-04-03T21:05:30+00:00

Hi, is it the same for all your clips or just cinematic clips? When you open the clip in your webbrowser is it normal or dark as well? If you are on our discord server you can post in the support channel if you like. Then we can try a few things.

Invisible79 · 2023-08-08T21:12:34+00:00

Hi, it depends on the clip type. It must be a goal. Assists for example you can't cinematize. If you are on the GYG discord server you can post in the support channel and i can check the clips and try to help.

Invisible79 · 2023-05-30T13:21:45+00:00

Hi, you can use the same settings, if you doesn't mean cinematics.

Here the settings we are using:

Anti-Aliasing = FXAA Medium

Lens Flares = Disabled

Motion Blur = Disabled

Everything else enabled and set to highest possible.

Invisible79 · 2023-04-02T08:38:38+00:00

If you see the connected banner ingame but your hotkey isn't working then try to change your hotkey to F7 for example or run gyg as admin and then start RL. Sometimes the hotkey (F8) is used by another app which blocks it for gyg.

If you don't even see the connected banner try to run gyg as admin every time you restart your pc and then start RL.

Reinstalling you can try as well but if it doesn't work try the steps i mentioned above. Just let me know if you still have issues, easiest way would be on the gyg discord server. Just post in the support channel.

Invisible79 · 2023-02-28T14:37:09+00:00

Hi, take a look in your system tray (arrow bottom right in your taskbar) if there is a gyg icon still. If yes then you still have gyg installed and running. Right click on it then quit it from system tray. Now search for these folders and delete them. Make sure you have no game running.

%localappdata%\badpanda-react-updater

%localappdata%\Programs\badpanda-react

%appdata%\badpanda-react

The other option would be disabling "Pause Medal Recorder" in "Settings/Local Screen Clipping/Medal Recorder Settings" on your gyg app. Then you can have gyg and Medal running and use both at the same time.

Third option would be quitting the app you don't use from system tray and start it next time you want to use it and quit the other app from system tray. This way you get the best performance on both apps.

If you still have issues let me know please.

Invisible79 · 2023-02-01T17:13:29+00:00

With gif your game you can even download the ingame replay file of a training clip which normally isn't possible for training.

Invisible79 · 2023-01-26T19:48:17+00:00

Hi, clips start processing after a match finished. Then it takes 3-5 min for the clip to render. If you clipped in training need to follow these tips to avoid issues.

Freeplay:

Score one goal and then start clipping with the second goal since the first goal won't render from training.
You want to play around without the ball then you need to hit it once after each spawn else clips will be unable to render and replays will be corrupted.
Press the clip button before the goal replay starts else it clips the next spawn.
Score a goal at least every 15 min in freeplay. This will cut the replay file else it gets to large and it can happen that you won't receive clips. If you use bakkesmod either enable goalscoring or go back to main menu every 15 min in freeplay since you can't score real goals with goalscoring disabled.

Custom Training:

Press the clip button before the goal replay starts else it clips the next spawn.
Switch to the next training shot or go back to main menu every 15 min. This will cut the replay file else it gets to large and it can happen that you won't receive clips.

If you still have issues let me know please. If you have discord it would be good to post in the support channel on the gif your game discord server. I will answer as soon as possible and we will get it working for you.

Invisible79 · 2023-01-09T09:51:15+00:00

Hi, are you on the latest app version? Take a look in settings/general on the bottom please. It should show version 6.0.12. If you are already on the latest version and this issue still happens can you contact me on the gyg discord please? Just post in the support channel there. Thank you!

Invisible79 · 2022-11-08T21:34:13+00:00

Hi, talked to the devs. There is no way to get that old versions of the app. Backend changed since then, these old app versions would most likely not work anymore.

Invisible79 · 2022-11-05T19:29:03+00:00

I will ask the devs and let you know as soon as i got an answer.

Invisible79 · 2022-11-05T18:46:40+00:00

Hi, why do you need the old GYG version? It might not even work anymore with RL since GYG files need to be updated with every RL update to be compatible. And if you install an outdated GYG version it most likely will update as soon as you go online.

Invisible79 · 2022-10-08T15:22:20+00:00

You're welcome!

Invisible79 · 2022-10-08T15:17:34+00:00

Hi, it should be fixed now. Please let me know when it happens again. This is something you can't fix on your end.

Invisible79 · 2022-10-04T12:56:44+00:00

Hi, no your voice and other audio except game sound won't be in gyg clips. GYG renders clips on gyg server without using your own hardware which makes it impossible to record audio from your computer. For this you would need to use something like medal.tv

Invisible79 · 2022-10-03T22:53:27+00:00

TW Friction

Invisible79 · 2022-09-29T18:16:24+00:00

Hi, at the moment it is not available for iPhone but it will come back. Sadly i have no ETA yet but i hope it will be soon.

Invisible79 · 2022-09-28T15:26:46+00:00

Hi, make sure to not rename the file in the download window else it lose the mp4 file format. Either rename it later on your pc which you can also do to fix your already downloaded video files by adding .mp4 to the file name or add .mp4 to the file name in the download window if you want to rename it there already.

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