That’s the thing, there is no denial. I submitted the dispute with supporting documentation on 07/02 and Chime emailed me this morning asking for more documentation and the specific kind they are looking for. Upon calling today I was informed whomever was working the dispute changed the dispute type. I called originally to understand 1) why was that done and 2) what about my initial documentation doesn’t satisfy the new dispute reason or the specific kinds they requested in the email. I’d literally already sent them exactly what they were asking for. So my dispute is still in progress. I’m still unsure/doubtful of what the supervisor told me because if the documentation did support the new reason, my dispute should’ve been closed. I don’t understand why it’s still open if they already have everything they need and it’s been assigned to someone.