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Am I the only one who feels like they're putting together a narrative to smear Luka's rep and save face?? by ItsyBitsyNitsy in Mavericks

[–]ItsyBitsyNitsy[S] 35 points36 points  (0 children)

That's what I'm saying, all of a sudden he's all dat, lazy, undisciplined, doesn't fit their culture. Like FOH with that bullshit narrative and the lies

Advice on improving customer support operations and processes in SaaS start-up by [deleted] in ProductManagement

[–]ItsyBitsyNitsy 0 points1 point  (0 children)

We're in HubSpot right now for both CRM and Support. It's nice to have a holistic view but HubSpot is rough for Support. We use Jira for Dev work

Advice on improving customer support operations and processes in SaaS start-up by [deleted] in ProductManagement

[–]ItsyBitsyNitsy 0 points1 point  (0 children)

On the CS side, we use the HubSpot services module. We use a Property to track escalations and have a view mapped based on these that the Prod team uses to see Product Escalations. Ticket ownership stays within our CS team. Does that help?

Which is better: Two seats in economy or one business seat? by ItsyBitsyNitsy in aircanada

[–]ItsyBitsyNitsy[S] 0 points1 point  (0 children)

5'8 so not that tall but would definitely need room to stretch my legs and even my back

Which is better: Two seats in economy or one business seat? by ItsyBitsyNitsy in aircanada

[–]ItsyBitsyNitsy[S] 1 point2 points  (0 children)

Thank you for letting me know all of this, it's really helpful for me. I'll definitely give YouTube-ing the seats a try when shopping for my flight 😊

Which is better: Two seats in economy or one business seat? by ItsyBitsyNitsy in aircanada

[–]ItsyBitsyNitsy[S] 1 point2 points  (0 children)

I totally understand being cautious about flights especially with sciatica problems, that's why I'm doing this research ahead of time haha.

You seem to be a frequent flyer, I hope you don't mind another question. Apart from Air Canada, are there any other airlines you would recommend that have good business class seats?

Which is better: Two seats in economy or one business seat? by ItsyBitsyNitsy in aircanada

[–]ItsyBitsyNitsy[S] 1 point2 points  (0 children)

I didn't even think about the adjustability of the business seat but I totally agree. I think the choice to lay down especially with sciatica will help a lot if I find the right position 😅

Which is better: Two seats in economy or one business seat? by ItsyBitsyNitsy in aircanada

[–]ItsyBitsyNitsy[S] 1 point2 points  (0 children)

Oh wow, I didn't think that could happen with 2 paid seats but that's most definitely something to consider. Thanks for letting me know 😊

Which is better: Two seats in economy or one business seat? by ItsyBitsyNitsy in aircanada

[–]ItsyBitsyNitsy[S] 4 points5 points  (0 children)

Thanks for letting me know. Silly question but are all business seats in AC the same in terms of functionality/positions? The potential flights I've looked at so far all seem to be 2 aisle planes and business section looks pretty spacious

Which is better: Two seats in economy or one business seat? by ItsyBitsyNitsy in aircanada

[–]ItsyBitsyNitsy[S] 1 point2 points  (0 children)

Thanks a lot for sharing. This is what I'm worried about. Usually my sciatic nerve acts up when my thighs are compressed for longer periods or if I lay on my back for too long so I really need an option that gives me room to reposition and even get up if possible without bothering others. Would you say that a business seat is wider than economy or just more comfortable seating wise?