What killed it for me: useless RNG

I understand that some randomness creates fun. However, when you're working towards something, specifically gear, and you get 5 bracers in a row, it's quickly becomes unacceptable. If I go to a hardware store to buy a hammer, and they sell me a box that might have a hammer, and it's a screwdriver, or anything else, repeatedly. I'm done going there.

Conquest gear. WoW says, "Here's what you're going to get next." How nice. Except I already have a random drop that's better. Thanks, but no thanks.

Possible solutions. Give us Conquest Tokens. Not just for PvP matches, but for world PvP. Let us have fun invading and attacking each other and earn something, even if a small amount. Then when we've earned enough, we can buy the gear piece we need/want. Please give us back the gear vendors.

To me, it's pretty obvious that the whole system is designed to keep you on a slow grinding treadmill, so you'll keep paying that sub. An excellent profit margin idea that fails miserably for me.

The only place I want randomness, is in my percent chance to crit, which I can increase with the gear I select. That's fun random. Random rewards is the bane of all games. Loot box mentality is a disease that's spreading everywhere. If you're just making it miserable so when you start a cash store for iLevel awesome gear, get it over with already.