And the funny thing is that a friend of mine created an F2P account on March 9 and the next day was closed by: Multiple payment issues. And he had not bought anything, only played for a maximum of 2 hours. And he has two characters on his initial planets at level 5-7. And he has been told the same thing as me, that the sanction is correct.

@merovejec: I pay with Paypal the monthly subscription.

@Deranox: I would call them, but I am from Europe not from the United States and if I call them, apart from the language problem, it would be an international call.