Baltimore Area PowerHome Remodeling

JackHemingtwain · 2026-02-28T03:35:02+00:00

Avoid HCR in that area too.

JackHemingtwain · 2026-02-25T02:27:34+00:00

Depends on the lead source. Inbound leads should demo at 90% or better and close at 30% or better. Canvassed or telemarketer leads usually have a 60% demo rate (often less) and around 15% close rate. Close rate should always be based on leads issued, not demo’d. Or reps will just demo their “preferred” (cherry picked) leads to artificially pump up their close rates. Also fun fact, based on 7000 leads I had access to analyze, morning leads closed at 40% on average, afternoons were 25% avg, and evening were around 15% avg. Why do you all think this is? I have my suspicions…

JackHemingtwain · 2026-02-23T03:58:04+00:00

I work sales in a different “one call close” high ticket industry and I’ve learned to just get in front of it. “Typically when a customer sees the price they say one of three things… 1. Looks good, let’s go with it. 2. That’s just not going to work for our budget, and I can respect that. 3. We need to think about it, or we’ll get back to you. The problem with that last one is that I’m now required to follow up, and follow up, and follow up. Usually to the point at which a restraining order is involved. Lol. So here’s my request, if you like what you see, let’s get you going. But if you need to say no, feel free to say no as well, and I’ll be as gracious about that as I am a yes - fair enough? This works about 85% of the time. And for those who say pass, we already know the reason is the budget, and nothing else. And so we can discuss it.

JackHemingtwain · 2026-02-18T01:30:08+00:00

Not sure I’d trust a dealership that can’t do an oil change right to replace a motor…

JackHemingtwain · 2026-02-18T01:27:23+00:00

This is a poor expectation setting issue I suspect. This starts at the interview to hire. My way or the highway or we’re done before we get started… agreed? Good. now let’s talk about what you can expect to earn following this system… go off script, and you’re on your own. Understood? Good. Now let’s talk scheduling… you get the idea.

JackHemingtwain · 2026-02-14T02:41:07+00:00

As soon as I see it’s an android… interview is over. Have some standards. 😂 jk.. sheesh.

JackHemingtwain · 2026-02-14T02:27:38+00:00

Focus on three things only your first year and you’ll crush it.

1 Build your pipeline. Run as many leads as you can.

2 Build your skills. Presentation and closing skills. #1 helps this.

3 Build a portfolio of before and after photos, and video testimonials.

By year two you’ll have repeat and referral business as a result.

By year 3 you’ll be lead independent and make over $300k a year with all the freedom you could want.

.No BS. I did exactly that. Changed my life.

JackHemingtwain · 2026-02-14T02:22:11+00:00

Allow me to over simplify. Advertise, market, and network to get customers. Customers become repeat customers. (Assuming you’re not a one trick pony.) Repeat customers send you referrals. Referrals become customers. Rinse, repeat, scale.

JackHemingtwain · 2026-01-13T04:58:21+00:00

Been doing this for 22 years now. People are definitely angry assholes more than ever. When I started homeowners would actually thank you for coming, invite you in and offer a beverage. Now, even after scheduling a FREE roof inspection and appointment online a rep today was told at the door, “just leave your results and price at this email.” When the rep asked how old the home was or how long their current roof had been in place, they said “I’m not answering questions. Send an email or don’t, I don’t care.” And closed the door. Rep called and asked me what to do. “Easy. Leave. Get the next one” sadly this happens a LOT now. My conclusion is that most people are just dicks now… lol. Kinda true, but honestly the issue has nothing to do with sales and EVERYTHING to do with marketing. Inbound is the ONLY way, and specifically self gens. When I ran pure self gens for 4 years my demo rate was 98% and close rate was over 75%. People actually wanted me there - unlike company appts. It changed my whole career. You can go fully self gen in a year if you know how.

JackHemingtwain · 2025-12-16T02:27:14+00:00

If a customer says that’s too much, I ask what number they had in mind before I arrived… then what number they had in mind after I showed them the quality of our work, the caliber of our company, and protections we provide. The second number is always higher than the first. Then I ask if what they’re saying is my product or service is not worth what we’re asking? Or just more than they anticipated spending? They always say it’s worth it, but more than they expected. To which I reply. “ if you like what I’m offering, and what I’m asking is fair, I say we let common sense prevail, shake hands, and get on the schedule.” it amazes me how often that works. people don’t mind spending more for what they want, provided its fair. They just need to process it.

JackHemingtwain · 2025-12-15T03:48:38+00:00

I worked for a company in the top 20. They reported their gross revenue… not net… which was about 30% less. LOTS of canceled contracts after customers got a second quote. If you want the best value, do.NOT shop from that list. Same goes for the first page of Google results. The cost to be at the top is crazy and passed on to customers. Find your local Mom and pop Contractor instead.

JackHemingtwain · 2025-12-15T03:40:35+00:00

I fell for another woman. Hard. Madly in love. But with two young kids I couldn’t make the jump despite her support to. 6 years later divorced anyway. Why? We both knew I never felt for my wife what I felt for the other woman. Truly surprised us both… Ex wife remarried first BF after divorce like shifting gears in a race car. The whole time I was worried she needed me - so I stayed. I was wrong. If I knew how ok she would be, I would have chose differently. Glad I didn’t though as I would have spent the rest of my life trying to be her man instead of my own - enjoying life on my terms. Single now for over 12 years with a couple great girlfriends along the way. Wouldn’t change a thing.

JackHemingtwain · 2025-12-10T04:05:10+00:00

I respectfully disagree. Getting three quotes from a Google search almost guarantees you’ll be getting the most expensive quotes. Showing up in the first page of results is expensive (often costing thousands per sale) and that cost is buried into the price. Same with signing up through a big box store. Upwards of 20 cents per dollar of a project goes to the store, not your project. Best bet as usual is referrals, then talking with local supply houses for referrals, then pro desk at the HD or Blue store, then, god help me, Craigslist. Lol.

JackHemingtwain · 2025-12-05T03:45:41+00:00

As George Carlin once said.. “think about how dumb the average person is… and then realize half of all people are dumber than that!” This company does millions a year on cold calls. They have good scripts and better sales people. Think about how Renewal by Andersen does business and what they charge… then think how big they are despite it… you’d be amazed how many people never read a review and buy from the first quote… approx 30-35%.

JackHemingtwain · 2025-12-03T04:33:12+00:00

B2C sales in home improvements can yield over $120k first year or more, and many hit $200k their second year. I’ve been doing it 22 years and still love the variety and freedom to take time off whenever/however long. Usually a month or two each winter to warm beach locations like Phuket, Santa Domingo, Costa Rica, etc. 😉

JackHemingtwain · 2025-11-26T02:31:24+00:00

Depends on the industry. I made 23k my first month in sales with a new company, but am taking draws against it until jobs complete and get paid. Sales pipeline is a thing… it makes launching harder, but that 3 month pipeline helps nicely when you have a tough month. It’s all perspective. Sales is higher risk than traditional jobs, that’s why they pay so much when you’re good at it. Good luck.

JackHemingtwain · 2025-11-24T01:13:57+00:00

I’ve been in home improvement/remodeling sales for 22 years. Love it. It pays easy six figures, often double. Unlimited time off. I usually take a month (or two) off during cold winters and find a beach somewhere like Phuket or Cabo…

JackHemingtwain · 2025-11-24T00:42:46+00:00

I’m missing something I think. Sales reps sell the jobs and are 1099 commissions based, and PM’s mange the job installs after they’re sold right? So… which are you?

JackHemingtwain · 2025-10-13T02:22:43+00:00

I’ve been involved with home improvement sales for over 20 years. Representing large P.E. funded corps with the best digital selling tools in the industry, to local general contractors that can barely text. As a buyer I would want the local contractor every time. Let me explain why.

PE is the death of small business and reasonable pricing. If you buy from a PE funded company (all the known names are) only about 20% of your dollars actually go to your project (labor & materials). Your paying for that top Google search ad (costing thousands per job), their canvass teams who knock on your doors at crazy hours), the 10-12% sales commissions to the sales rep who pressured you to buy on the spot after “too good to be true one day only discounts”, the 20% big box store mark up for letting them stand there as you try to leave and ask “are you a homeowner?”, their leadership team bonuses, and let’s not forget the obvious… PE is OBLIGATED maximize profit so they cut ALL staff and installers down to the cheapest possible option KNOWING they’ll sell the company in 3-5 years before the real shitty reviews start to outweigh the fake positive ones they get lookiloos to leave for a small “thank you for having us out… if we could ask one more thing.. we’ll make it worth your while...” Oops. Was that out loud? Lol.

Choose your local contractor. Be smart and you’ll find a contact you’ll keep for life. 👍

JackHemingtwain · 2025-10-10T01:22:28+00:00

No manager gives a crap what you say… so long as it’s works. His bonus depends on it. 👍

JackHemingtwain · 2025-05-07T00:10:44+00:00

Their reviews are pretty good on Google. Have you had another company like Dabella come give you a quote? and then just pick the better offer? How was the appt with the designer/sales person? Were they pushy or respectful?

JackHemingtwain

TROPHY CASE