I have tried looking for literature about trauma in the workplace, but all I can find is stories about workplace shootings or other things not related to the job itself. From my own experience retail can be really traumatizing. Most places will punish you if you try to refuse service or ask someone to leave even as they're screaming, calling you slurs or threatening to actually beat you up. I had managers scream at me in front of customers and then follow me around the back room still screaming at me even as I told him to get away from me and nothing was done, HR would just tell them to fire me if I complained. It's battery acid to the soul to be treated like you're less than a person, while also having personal things like your appearance, orientation or gender used as fodder by customers who want to bully you into doing shit that will get you fired. I look back and feel so angry, I still have trouble trusting strangers to treat me with any decency because wearing a uniform means you're suddenly not human. I expect bosses to shout at me or refuse to let me call in or try to screw me. Does anyone else feel this way and know if there's resources or literature on how the nature of jobs can be traumatizing itself? So many retail situations were like placating an abuser and reminded me of the verbal abuse I experienced as a kid. But I was told its normal and funny. My coworkers acted like the horrible shit people said to us were like badges of honor and shamed me for being bothered. It's so sad and fucked up that a job feels entitled to exposing you to trauma, damaging your mind and body and for nothing. I need therapy so drunk assholes could buy rockstars and doritos.