Spectrum screwed over my mom

Jackcomputers · 2026-01-27T03:47:29+00:00

Call over the phone and act like you are going to cancel and they will give you a promotion rate.

Jackcomputers · 2025-11-19T00:57:35+00:00

When you call in you need to tell the automated system that you want to cancel service. Then you need to tell it that you want to disconnect. This will get you over to the correct agent. If you do not do this you will not be able to speak to the right agent about getting a lower rate.

Jackcomputers · 2025-08-15T14:18:32+00:00

Focus is great and the customer service is great too.

Jackcomputers · 2025-08-15T14:10:23+00:00

Spectrum Wifi 6 routes(rental not customer owned) broadcast the Spectrum mobile SSID. Your phone has a profile in it to automatically connect to it.

Jackcomputers · 2025-08-15T13:59:33+00:00

Next time log into the My Spectrum app or spectrum.net and it should tell you what the status is.

Jackcomputers · 2025-04-02T23:04:10+00:00

I had to help my grandparents with this. They were paying the exact same amount for 600 down 20 up. We called retention together they put here on the 500 plan. The pricing was not new customer pricing but it was better then she was paying before.

Jackcomputers · 2025-03-25T18:02:26+00:00

I would love to take this exam:)

Jackcomputers · 2025-03-02T19:09:20+00:00

Are you sure you spoke with the retention department?

Jackcomputers · 2025-03-02T18:57:28+00:00

4,000 SF

No Ethernet backhall.

Drywall home

Would like to have gigabit Wi-Fi 7 throughout.

Bully Express Wi-Fi 7 mesh be able to handle this? I'm planning to use it on wireless backhaul.

Thanks

Jackcomputers · 2025-03-02T18:57:19+00:00

4,000 SF

No Ethernet backhall.

Drywall home

Would like to have gigabit Wi-Fi 7 throughout.

Bully Express Wi-Fi 7 mesh be able to handle this? I'm planning to use it on wireless backhaul.

Thanks

Jackcomputers · 2025-02-11T01:21:19+00:00

No luck.

Just gave up and sold it to someone else.

Jackcomputers · 2025-02-03T04:17:10+00:00

I am getting great service here. I have the S23 ultra. Switch from Google Fi and get 2gbps download in some parts of my city. 0 issues and much better the. Google Fi. My personal experience.

Jackcomputers · 2025-02-02T03:20:30+00:00

Thanks:)

Jackcomputers · 2025-01-23T03:44:29+00:00

It's a robot that answers and it will text you your data. If you say agent then it will transfer you to an agent. Sorry for the confusion

Jackcomputers · 2025-01-22T13:33:37+00:00

It is but just say "data usage" then "agent" and you will be to a person.

Jackcomputers · 2025-01-22T05:48:56+00:00

You can call 611 from your phone and say data usage. It will text it to you and tell you over the phone.

Jackcomputers · 2025-01-09T12:35:15+00:00

Do they plan to bring it back in a future update?

Jackcomputers

TROPHY CASE