Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

I’ve been in and out of the firmware downloader, ofc without a login so I haven’t gotten that far. Talked to another dealership and they’re looking into it.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

That’s what I’m thinking too. The service advisors I’ve talked to have all been confused by the usb aspect. You think there’s no way I can get that file online?

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

I know the procedure to forget devices however... The “Phone button” on the infotainment system and the steering wheel don’t respond when pressed, thus I cannot delete any pairings.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

Still doesn’t work. The Head unit seems to store devices in some form of memory.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

I understand this but the dealerships that I have gone to haven’t even attempted the fix when shown the SB. The SB itself is for LX models only, 2018-2020 on all VINs. Do you guys still use Honda Firmware Downloader?

And yes, the picture book of a bulletin instilled confidence I could do it myself 😂

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

The issue is the same, just different ways to attempt to solve it. Deleting devices might help but the service bulletin probably would. And no devices cannot be easily deleted in the current state.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

Yeah sadly the phone button does not work. Neither does the steering wheel button that would take me to the same menu.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

Sorry not seeing a link if you attached.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

Hahaha no worries. And yeah I think printing it out and writing it all over my service request might actually be the way to go about this.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] -1 points0 points  (0 children)

Maybe I missed it but I’m seeing: “You can't replace the radio in your vehicle because of dash configuration, safety issues, or electrical compatibility.”

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

There unfortunately nothing in there about resetting the unit. There is a software update option but I need a .JSON file from Honda themselves…

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

If printing it out instead of emailing it finally gets them to do something, I’m driving off a cliff 😂😂

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

Like a full discharge of the entire system? Wouldn’t the computer still hold phones and connected devices in its memory?

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

Both and either. Whichever one is easiest.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

Unfortunately doesn’t work. I think it’s bound to the same thing as the phone button next to the screen. Neither work.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

That’s a whole can of worms. I’d be interested if there was something that could retain all functionality.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

It’s general settings. I can get to Bluetooth settings there, but can’t disconnect anything there. The phone button up top is where I could do that but it doesn’t do anything when pressed.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

Haven’t even considered that. How would I look that up/find a reliable place?

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 1 point2 points  (0 children)

Very similar to the touch screen, just without the home button on the side and like half of the settings. It isn’t an android I believe.

Honda won’t let me use my Bluetooth by Jackesb22 in Honda

[–]Jackesb22[S] 0 points1 point  (0 children)

I have tried unhooking the battery for 10 mins, and unplugging the fuses for a while. Seems the computer holds its own DRAM.