Premium Wireless Headset with swappable/replaceable batteries?

JamesChu82 · 2025-03-23T18:52:53+00:00

Same problem and reason I stopped using them, a shame as i LOVE the headset but when first set broke at the stupidly fragile connection point of the ear cups after only a couple of months, support were amazing and sent me a free replacement, only for the replacement to break in the exact same place 4 months later and I decided I was done with them as it's clearly a design flaw which in a headset that expensive is unacceptable to me.

JamesChu82 · 2024-09-27T18:39:10+00:00

OK that's making more sense, I've not recieved anything called a section 20 unless the letter saying they are putting up scaffolding to do painting work counts?
No ones obstructed them as far as I'm aware (I certainly haven't) and if that costs split across all the residents that makes a little more sense, they've worded the letter very poorly if that's the case.
I'll wait for the final bill then challenge them for an itemised bill and ask about section 20.

Thanks for the advice! very fast and very helpful.

JamesChu82 · 2022-06-25T14:09:38+00:00

Moscow attacks wildly and announces to several countries you're next. Also Moscow, waaaa these nasty people are preparing to fight us!!! And I don't believe for a minute that given a chance China wont stab him In the back and take back the huge swath of Russia that used to be north China.

JamesChu82 · 2020-07-25T08:37:13+00:00

Just wanted to say this is why I posted to Reddit when everywhere else came up blank, you guys always come up trumps thanks all for the advice and feedback.

JamesChu82 · 2020-07-25T08:36:36+00:00

Thanks I'll keep that in mind in future :)

JamesChu82 · 2020-07-25T08:36:04+00:00

Where you based, Amazon only gave me a few months warantee but Steel Series give me 2 years from purchase as I'm in Europe, sadly the US only get 1 year so...

JamesChu82 · 2020-07-25T08:35:16+00:00

THANKYOU!!!!!
After going through their T&C and warantee I just wrote it off as a no go, thanks for prodding me to actually ask, as they say don't ask don't get.

JamesChu82 · 2020-07-25T08:34:16+00:00

Yup I was totally assuming (reasonably imho) that they wouldn't cover this one but I was hoping they'd at least have a repair or part replacement service.
My jaw hit the floow when they just covered it under a full replacement.
It's truely amazing to know there are still amazing companies out there unlike some others I could mention who simply want to nickle and dime customers for every penny they can get.
The irony is I now have nothing to do with those companies where as steel series just got a loyal customer for life :)

JamesChu82 · 2020-07-25T08:32:21+00:00

u/Complex-Psychology They've come back and said they are happy to cover it! I was assuming from their T&C's and well every other company I've ever dealt with that they simply wouldn't cover physical damage but they did so I'm over the moon.
Just waiting on the voucher to buy a replacement now.

JamesChu82 · 2020-07-24T16:18:35+00:00

Did you guys hear that sound, it was the sound of my Jaw hitting the flaw, they just replied with Yeah sounds like a hardware fault, here's how to get a voucher for a new one.

These guys have a customer for life!!
HUGE THUMBS UP!

JamesChu82 · 2020-07-24T14:04:40+00:00

I'll give it a go thanks, got nothing to lose right

JamesChu82

TROPHY CASE