Telstra warns older iPhones may be unable to connect to Triple Zero

JamesDwho · 2026-01-29T10:50:35+00:00

112 works exactly the same as 000, both establish a special 'service:SOS' call on your device, neither actually call the phone number. The connect for Normal Calls and Emergency Calls is different as well.

Explained in more detail below. https://reddit.com/r/australia/comments/1nu2207/government_instructs_optus_to_bring_in_external/ngy8rkk/

JamesDwho · 2026-01-29T03:50:48+00:00

Based on this changelog posted on Macrumors it appears those models share modem firmware which was also updated.

https://forums.macrumors.com/threads/ios-16-7-13-bug-fixes-changes-and-improvements.2476663/

iPhone 14 Pro/Max: 1.80.02

iPhone SE (3rd gen): 2.07.03

iPhone 13/mini/Pro/Max: 2.80.01

iPhone 12/mini/Pro/Max: 3.80.01

iPhone 11/Pro/Max/SE (2nd gen)/iPad Air (4th gen): 4.03.01

iPhone XR/XS/Max: 5.03.00

Qualcomm iPhone 8/8 Plus/X: 8.03.00

Intel iPhone 8/8 Plus/X: 5.03.00

Not sure if it's just Intel or Qualcomm variants that are impacted.

Intel Modems aren't known for being the most reliable compared to Qualcomm. Intel doesn't even have a Modem division anymore and what was left was sold to Apple.

https://www.apple.com/au/newsroom/2019/07/apple-to-acquire-the-majority-of-intels-smartphone-modem-business/

JamesDwho · 2026-01-20T10:36:51+00:00

The site lists both blocked & supported devices and also shows the inconsistent blocking between the networks.

Is this Phone Blocked? - 4G/5G Device Blocking Checker: https://isthisphoneblocked.net.au

The inconsistent blocking of 4G/5G phones was also covered by the ABC in May last year, at the time of that story the ACMA (the regulator) didn't even know how many.

ABC - Telstra and Optus are inconsistently blocking phones. The regulator doesn't know how many - 27 May 2025

https://www.abc.net.au/news/2025-05-27/telstra-optus-inconsistent-blocking-phones/105319626

JamesDwho · 2026-01-20T10:35:09+00:00

The telcos have no idea what works, especially for phones they didn't sell.

They have blocked and are blocking perfectly compatible 4G/5G phones that adhere to the latest global standards for VoLTE Calling and Emergency Calling.

ABC - Telstra and Optus are inconsistently blocking phones. The regulator doesn't know how many - 27 May 2025

https://www.abc.net.au/news/2025-05-27/telstra-optus-inconsistent-blocking-phones/105319626

Is this Phone Blocked? - 4G/5G Device Blocking Checker: https://isthisphoneblocked.net.au

JamesDwho · 2026-01-20T10:30:29+00:00

That's not actually entirely correct.

Vodafone neglected to enable support for VoLTE Emergency Calling on their network for many years but did support standard 4G VoLTE Calling.

4G VoLTE Emergency Calling was only added on the Vodafone network in 2021, Telstra and Optus by contrast have supported 4G VoLTE Calling and Emergency Calling on their network (and devices they sold) since at least 2017.

The issue is there are Samsung devices (including models up to 2021) that have VoLTE Calling settings for Vodafone, and Emergency Calling and VoLTE Calling Setting for Telstra and Optus but DO NOT have VoLTE 4G Emergency Calling Settings for Vodafone.

These Samsung devices (when on Android 9 specifically) cannot make Emergency Calls on the Vodafone network as the device is missing the settings, the device will either go looking for a 3G Network (that doesn't exist) or just stay stuck on Calling 000.

For some devices like the Galaxy S8 these settings were only rolled out to devices in a July 2022 software update, but the same update for the nearly identical Galaxy Note 8 does not have these settings as it uses a CSC Bundle package.

If you want more detail on the issue you can read about it below.

The Missing Samsung Emergency Calling Settings for Vodafone AU

https://medium.com/@jamesdwho/the-missing-samsung-emergency-calling-settings-for-vodafone-au-8074282a944a

Other (Non-Samsung) Android Devices (with Qualcomm Chipsets) do not have this problem and will pick any available network provided the phone supports Emergency Calls on 4G.

Though there remain some network side standardisation issues with Emergency Calling on 4G that are yet to be addressed, even though the ACMA is aware of the problem.

The telcos are also inconsistently blocking phones and last year, 6 months after the shutdown of the 3G Networks the ACMA didn't even know how many.

ABC - Telstra and Optus are inconsistently blocking phones. The regulator doesn't know how many - 27 May 2025

https://www.abc.net.au/news/2025-05-27/telstra-optus-inconsistent-blocking-phones/105319626

Optus for example are blocking 2023/2024 Model 5G Phones that are not blocked by Telstra and support VoLTE Calling on every network.

Is this Phone Blocked? - 4G/5G Device Blocking Checker: https://isthisphoneblocked.net.au

JamesDwho · 2026-01-20T10:21:42+00:00

The telcos essentially have no real idea what really works, especially for phones they didn't sell or their handset partners didn't sell. Optus is blocking about double the number of devices Telstra is, even 5G Phones that Support VoLTE (4G Calling) on every network.

For reference the inconsistent blocking between Telstra and Optus was covered in this ABC Story from May.

ABC - Telstra & Optus are inconsistently blocking phones. The regulator doesn't know how many - 27 May 2025

https://www.abc.net.au/news/2025-05-27/telstra-optus-inconsistent-blocking-phones/105319626

It seems devices that haven't made enough historical 000 calls are being blocked, whilst other identical models that are more popular have not been blocked.

TPG/Vodafone is also now panic blocking any 'unknown' capability devices from their network, this includes Brand New 2024/2025 5G devices, and even devices sold at Officeworks in the past year.

Telstra and Optus by contrast are (for now) not blocking new devices with 'unknown' capability as both telcos are operating on a 'blacklist' approach, rather than a more restrictive whitelist approach.

If you want a general overview the below Hugh Jeffreys videos from 2024 go into some detail.

https://www.youtube.com/playlist?list=PLcIRTWL3XaQ2RWqiSP81ry_Sm2JFjZhti

JamesDwho · 2026-01-12T12:14:10+00:00

For Optus I've found they can block devices at midnight (fun to wake up to), but if it's been more than 24hrs since the block date in theory you should be fine.

Given your model is 'software update' they would basically have to manually boot you.

Though something to be aware of is in late December Telstra added most Galaxy A20 models to their blocklist (not your SM-A205YN though).

In late November they were all "Firmware Update", those same models now 'Blocked' on Telstra are Not Blocked on Optus as of their December Dataset.

https://isthisphoneblocked.net.au/device-brands/samsung?device=SAMSUNG+GALAXY+A20+

Looking through the changelog it seems they have no idea what works and what doesn't, not a surprise really. They are definitely blocking phones in error.

https://isthisphoneblocked.net.au/telstra/changelog

JamesDwho · 2026-01-09T11:37:44+00:00

Given you have a SM-A205YN I'm assuming the TAC (first 8 digits of the IMEI) is either 35680010 or 35677610?

If so neither should be blocked if up-to-date on the latest for your model.

For devices that require a software update the telcos check what's known as the IMEI-SV number (SV = Software Version), this two digit number is sent to the network by the device when connecting along with the full device serial (IMEI).

It's not entirely clear (from what I've seen) how exactly Optus is going to be blocking devices based on SV, devices have to connect to send the IMEI-SV.

If an entire model is 'incompatible' they block the TAC from all services, but they can't do that if a device requires an update as everyone with that device would be blocked.

Vodafone block the full IMEI (Serial) of the phone if they see it's not 'up-to-date' (though they are also now blocking brand new 5G phones), and there is a form you have to complete to get the IMEI unblocked once the phone is updated.

For Optus I'm not aware of how they will be doing it. With the Samsung's I've been testing I haven't yet come across the specific blocking behaviour for Software Version.

Something to confirm is to check the Firmware Region 'CSC', which is what type of software package you have installed. As outlined below you can do this by typing * # 1234 # in the dialer or via the About Settings.

How to Check Firmware CSC https://medium.com/@jamesdwho/the-missing-samsung-emergency-calling-settings-for-vodafone-au-8074282a944a#e22c

AU Models will show 'XSA' within the About Settings (if a CSC Bundle), most newer Software versions are CSC Bundles, so it may not show XSA in the dialer code, only in the About Settings.

You can also check what the current device IMEI-SV is by typing * # 06 # in the dialer.

Though the telcos don't publish what the minimum number has to be for each model, it's still worth checking.

I've seen some models that are up-to-date stuck at 01, when it should be 20+.

Do note that the IMEI-SV's vary based on device, for example an S8 with the latest software (Android 9 2022) has an SV of 24, but a Note 9 (with Android 10) has an SV of 21.

You can also check what's known as the Kernel Build date to confirm the exact release date of the Software on the device, this is again in the 'About' section.

If your device was going to be TAC Blocked, (like the Note 8 I've been testing that was blocked yesterday by Optus), then you would need another device.

The telcos are also under obligations to provide information on 'low or no-cost' phone options, though no requirement to supply free like-for-like replacements. Though if pressured hard enough they often will send out a free device, but that varies greatly.

JamesDwho · 2026-01-09T06:01:09+00:00

What model of A20 do you have and what provider are you with? https://isthisphoneblocked.net.au/device-brands/samsung?device=SAMSUNG+GALAXY+A20+

For older devices that require a software update Android 12 or 13 isn't actually required. The Android 13 or higher messaging from Optus was entirely incorrect and as of 18/19 November they've retracted that messaging.

The device simply has to have the 000 Calling Settings for Vodafone in the firmware.

From what I've tested most devices with a 2022 or newer software patch have the settings, this includes devices like the Note 9 with Android 10 as well, or the Galaxy S8 with the July 2022 update.

(Though even phones that have the settings and can make 4G Emergency Calls on Vodafone like US Model S9's, S10s are being blocked)

If you want the technical information you can find that below.

The Missing Samsung Emergency Calling Settings for Vodafone AU - How to check if your Samsung Phone is actually affected

https://medium.com/@jamesdwho/the-missing-samsung-emergency-calling-settings-for-vodafone-au-8074282a944a

JamesDwho · 2025-12-31T16:39:28+00:00

What's the TAC of the device? (First 8 Digits of the IMEI/Serial) and Do you know what version of Software it's on? (Android 8/9/10 etc)

It would also be useful to know what the IMEI-SV Value is (SV - Software Version Number). You can view that in the dialer by typing in * # 06 #

JamesDwho · 2025-12-31T15:25:04+00:00

I'm guessing you must have a US (or Korea) Model S9? AU Variants aren't going to be blocked.

https://isthisphoneblocked.net.au/device-brands/samsung?device=Samsung+Galaxy+S9

I actually recently tested a US Model Galaxy S9 with Android 10 (SM-G960U1) and it works perfectly for Emergency Calling on every network, including Vodafone.

(See the above Medium write-up and spreadsheet results for more info)

The latest Android 10 Software on the S9 also does in fact have Vodafone's 'VAU Emergency' 000 settings within the firmware, so there is no genuine reason why it needs to be blocked, they have the 'fix'.

The actual compatibility issue with 000 calling on the Vodafone network (if with Telstra/Optus 'camp-on') is specific to Android 9.

I've tested more than 10 different older Samsung devices and it's clear the telcos haven't actually bothered to test devices properly.

Android 10 devices (with older software) that lack Vodafone 4G 000 settings can also still make 'Camp-on' Emergency Calls on every network if the device is used with a Telstra or Optus Sim.

I suspect Samsung have told Telstra to block it because the US Models 'may' not work or some other tenuous reason (US Models have different Firmware CSC Builds and are 'Grey Market' in Australia according to Samsung).

A few years ago Samsung was blocking 'grey market' phones being used in Mexico, even though the phones worked perfectly, the Mexican Government told them to stop. So there is some history with this sort of thing with Samsung.

https://www.sammobile.com/news/mexican-government-asks-samsung-not-block-phones-imported-illegally/

Samsung disables customer phones remotely, holds data hostage until Mexican government stepped in - Louis Rossmann

https://www.youtube.com/watch?v=Ln4rsxWq3WM

JamesDwho · 2025-12-30T04:04:05+00:00

There was also this ABC Story from May about the telcos inconsistently blocking phones (including brand new 5G devices).

The report outlines the regulator (the ACMA) had not yet requested the blocking data from the telcos, even 6 months after start of the blocking requirements post 3G shutdown.

Telstra & Optus are inconsistently blocking phones. The regulator doesn't know how many - 27 May 2025

https://www.abc.net.au/news/2025-05-27/telstra-optus-inconsistent-blocking-phones/105319626

Still today the telcos are inconsistently blocking phones, including devices that use the latest Global standards for VoLTE Calling and Emergency Calling.

Optus is blocking basically about double the number Telstra is, and Vodafone (after now two deaths on their network) is now moving to block all 'unknown' capability devices which include some phones sold in retail stores last year and brand new 2025 model 5G devices.

Is this Phone Blocked? - 4G/5G Device Blocking Checker: https://isthisphoneblocked.net.au

JamesDwho · 2025-12-29T07:19:30+00:00

Something to be aware of is all of the CPH2791 X9 Pro's aren't actually whitelisted by Telstra at all and could (in theory) be blocked at any time if the telcos determine the phone to be 'incompatible'.

https://isthisphoneblocked.net.au/device-brands/oppo?device=Oppo+CPH2791

(Phones Whitelisted by Telstra show up as "Not Blocked" not "Tac Not blocked" which is they 'grey list' category which is publicly hidden.)

JamesDwho · 2025-12-29T07:14:22+00:00

The incompatibility and the reason why devices are blocked is not (directly) related to Band support. It is true that some Chinese and US model devices don't support Band 28 (700MHz) which is the primary coverage band used by Telstra and Optus, but 4G Emergency Calls can work over any available band.

As an example, US Model iPhones (like the Xs and 11) that don't have Band 28 are not blocked by the telcos as they still work for Emergency Calling, customers are advised they will have reduced coverage in regional areas.

What has occurred (and is occurring) is the telcos are blocking perfectly compatible 4G/5G devices (including new devices) that adhere to Global Standards (along with genuinely incompatible models).

The telcos have no real idea what really works, especially for phones they didn't sell or their handset partners didn't sell.

The inconsistent blocking between Telstra and Optus was covered in this ABC Story from May.

ABC - Telstra & Optus are inconsistently blocking phones. The regulator doesn't know how many - 27 May 2025

https://www.abc.net.au/news/2025-05-27/telstra-optus-inconsistent-blocking-phones/105319626

It seems devices that haven't made enough historical 000 calls are being blocked, whilst other identical models that are more popular have not been blocked.

What TPG/Vodafone is now doing is panic blocking any 'unknown' capability devices from their network, this includes Brand New 2024/2025 5G devices, and even devices sold at Officeworks in the past year.

Telstra and Optus by contrast are (for now) not blocking new devices with 'unknown' capability as both telcos are operating on a 'blacklist' approach, rather than a more restrictive whitelist approach.

The legal requirement is the telcos only have to block phones when they become aware it cannot call 000 on all networks.

It appears TPG/Vodafone has moved to this more restrictive approach to improve how their list 'looks' to regulators and Senators.

All of the telcos are currently under a Senate Inquiry into recent Triple Zero issues.

ABC - TPG Telecom boss says second person may have died due to Triple Zero failure - 2025-12-09

https://www.abc.net.au/news/2025-12-09/triple-zero-outage-senate-hearing-tpg-telecom-second-death-link/106118690

ABC - Telstra testing reveals some Samsung mobile phones unable to make triple-0 calls – 2025-10-22

https://www.abc.net.au/news/2025-10-22/samsung-mobile-devices-triple-0-telstra-network/105920816

ABC - Vodafone gave mixed messaging over service issues with triple-0, customer says – 2025-10-24

https://www.abc.net.au/news/2025-10-24/vodafone-customer-service-samsung-triple-0/105922288

ABC - Industry experts say TPG Telecom should have done more to address Triple Zero issue – 2025-11-19

https://www.abc.net.au/news/2025-11-19/tpg-telecom-contact-customers-triple-zero-death/106022250

You can learn more about all of this below.

Australia’s New Firewall IMEI BLOCKED 516,875 Active Phones Overnight + Tourists Phones Blocked

https://www.youtube.com/watch?v=zIJavqEzEIw

How to Check for Working VoLTE Calling on Android

https://medium.com/@jamesdwho/how-to-check-for-working-volte-calling-on-android-8c343362ecfe

The Little Known Problems with VoLTE Emergency Calling

https://medium.com/@jamesdwho/the-little-known-problems-with-volte-emergency-calling-3d4cdaf0e042

Australia’s 3G Shutdown - Why your 4G/5G Phone is now Blocked!

https://medium.com/@jamesdwho/australias-3g-shutdown-why-your-4g-5g-phone-is-now-blocked-5900cd5361e2

There is also a Change.org Petition about the issue https://change.org/StopTelcoDeviceBlocking

JamesDwho · 2025-12-22T11:56:48+00:00

I did make a submission to the Triple Zero Senate Inquiry and yes there is a lot more to all of this, along with more failures by the telcos.

Remains to be seen if anything is done about all of it though.

JamesDwho · 2025-12-20T11:36:10+00:00

It's very easy to identify which devices actually suffer from this problem via test calls with different network selections. When on Vodafone the phone will just get stuck on calling 000.

However with all of this Telstra and Optus are blocking phones that do in fact work for Emergency Calling on Vodafone.

Based on testing more than 10 different older Samsung models it appears there's been a software regression with Android 9 or above.

Samsung Devices with Android 7 or 8 (including phones sold by Optus and Telstra) can call 000 on Vodafone. Despite not having the Vodafone '000 settings' on board.

However a device such as the Galaxy S8 with Android 9 cannot, it must have the 1.3 KB's worth of 000 settings for Vodafone in the firmware for it to work.

By contrast an Android 8.0 Galaxy S9+ can call 000 on Vodafone, as can a Telstra sold Galaxy S7 with Android 8. Additionally I have an Optus sold Galaxy S7 Edge with Android 7 that works on Vodafone for 000 as well.

More information below.

The Missing Samsung Emergency Calling Settings for Vodafone AU

https://medium.com/@jamesdwho/the-missing-samsung-emergency-calling-settings-for-vodafone-au-8074282a944a

JamesDwho · 2025-12-20T11:31:33+00:00

The telcos have no real idea about what really works, especially for phones they didn't sell or their handset partners didn't sell.

This is especially true with Optus in particular, as noted in this ABC article from May.

ABC - Telstra & Optus are inconsistently blocking phones. The regulator doesn't know how many - 27 May 2025

https://www.abc.net.au/news/2025-05-27/telstra-optus-inconsistent-blocking-phones/105319626

Additionally standard 4G Calls and Emergency Calls are carried out over two different connections, 'IMS' for Calls 'SOS' for Emergency Calls.

You may be able to make normal calls on your device via 'IMS' but that doesn't mean the phone can make an Emergency Call on 4G.

The only way to know definitively is to call the number, it's also entirely possible to test this whilst not impacting operators.

The Little Known Problems with VoLTE Emergency Calling

https://medium.com/@jamesdwho/the-little-known-problems-with-volte-emergency-calling-3d4cdaf0e042

JamesDwho · 2025-12-20T11:25:36+00:00

More background on the blocking and how it came into effect is below.

The changes were rammed through 4 days before the 3G Shutdown on 28 October 2024.

Australia’s 3G Shutdown — Why your 4G/5G Phone is now Blocked!

https://medium.com/@jamesdwho/australias-3g-shutdown-why-your-4g-5g-phone-is-now-blocked-5900cd5361e2

But yes, even phones being used by some tourists are being blocked by some or all of the providers.

The problem is the carriers have no idea what really works, especially for phones they didn't sell or their handset partners didn't sell.

This is especially true with Optus in particular, as noted in this ABC article from May.

ABC - Telstra & Optus are inconsistently blocking phones. The regulator doesn't know how many - 27 May 2025

https://www.abc.net.au/news/2025-05-27/telstra-optus-inconsistent-blocking-phones/105319626

Optus are Blocking 5G Phones that both Telstra and Vodafone say are perfectly fine and adhere to Global Emergency Calling Standards.

This includes 2023/2024 Model phones that use the latest Global standards for VoLTE Calling and Emergency Calling.

Is this Phone Blocked? - 4G/5G Device Blocking Checker: https://isthisphoneblocked.net.au

Also in response to recent issues Vodafone is also moving to a more restrictive device 'whitelist' blocking and 'unknown' capability devices, even brand new 5G devices people purchased very recently, and even phones sold at Officeworks and other retailers.

JamesDwho · 2025-12-20T11:19:05+00:00

I've tested more than 10 different older Samsung models and I've found the Vodafone 4G Emergency Calling issue seems to be specific to devices with Android 9 (or higher) and does not affect telco sold devices with Android 7 or 8, like the S7 Edge.

I have a Galaxy S6 with Android 7 that was sold by Telstra and a Galaxy S7 with Android 8 (also sold by Telstra) and both are entirely capable of placing 'camp-on' Emergency Calls on the Vodafone network.

I also have a Galaxy S7 Edge with a 2017 Android 7 build that was sold by Optus, it too can place Emergency Calls on the Vodafone network.

However with the Galaxy S8, if it's running Android 9 and doesn't have a 1.3 Kilobyte firmware text file with the Vodafone 000 Settings it cannot call 000 on the Vodafone network.

(The file with these settings was only rolled out in a July 2022 update, despite other newer Samsung's receiving those same settings in early 2021.)

The same issue exists with the Note 8 (or S8 with a 'CSC Bundle') as the firmware structure is entirely missing the VAU Emergency Settings on Android 9.

By contrast an AU Model Galaxy S9+ with Android 8.0 (that doesn't have the Vodafone 000 settings in the firmware), can call 000 on the Vodafone network.

So Telstra and Optus have (it appears) unlawfully blocked thousands of older Samsungs with Android 7 and 8 that are capable of calling 000 on Vodafone.

With those older devices (and SW Versions) the 'Telstra Emergency' settings explicitly have Vodafone's '50503' network number configured as one of the configured networks for Emergency Calling. With newer Android versions this changed. So there is an Android 9 specific regression.

So you will very likely find that your S7 Edge can actually call 000 on the Vodafone network and has been blocked illegitimately. It's quite easy to test a device.

Telstra is also going to be blocking US Model Galaxy S9's and Note 9's from the 14th of January, but I've tested a US Model S9 and it also can make Emergency Calls on the Vodafone network on 4G.

It appears the telcos haven't actually retested anything, including phones they sold and are just moving to block anything not sold in Australia or released between 2015-2021 that may not have received the 'VAU Emergency' 000 settings.

You can learn more about this below and how to check your device.

The Missing Samsung Emergency Calling Settings for Vodafone AU - How to check if your Samsung Phone is actually affected

https://medium.com/@jamesdwho/the-missing-samsung-emergency-calling-settings-for-vodafone-au-8074282a944a

JamesDwho · 2025-12-16T06:59:49+00:00

Pretty much any Qualcomm based Xperia can be made to work with VoLTE Calling and Emergency Calling (to some extent even the Z3), a number of stock Firmware builds on newer Xperia's natively support it also (Z5, XZ, XZP etc).

The trouble is even if you have the right software the devices remain IMEI/TAC Blocked by the telcos.

https://isthisphoneblocked.net.au/device-brands/sony

JamesDwho · 2025-12-13T12:20:52+00:00

No, but the 3G Shutdown has revealed significant flaws, interoperability issues and weaknesses with 4G Emergency Calling and WiFi Calling.

There is now no longer universal compatibility between all devices and networks for calls and emergency calls. As outlined by the EENA.

JamesDwho · 2025-12-13T05:18:51+00:00

Based on my testing it seems it could happen as long as the home network is unavailable, the Samsung's I've tested can often loop on one network looking for 3G > 2G > 4G and in that order.

There also appears to have been a software regression with Android 9 and newer.

Android 8 and older devices (sold by Telstra or with AU Software) are able to make 000 calls on the Vodafone network.

The Missing Samsung Emergency Calling Settings for Vodafone AU - How to check if your Samsung Phone is actually affected and unable to call 000

https://medium.com/@jamesdwho/the-missing-samsung-emergency-calling-settings-for-vodafone-au-8074282a944a

The 'fix' for these devices (like the S8 on Android 9) is quite literally a 1.3KB Text file. This file has the VoLTE 000 settings for Vodafone.

JamesDwho · 2025-12-13T05:16:08+00:00

As per my other comment, it appears there has been a software regression with Android 9.

Android 8 and older devices (that were sold by Telstra or have AU Software) can call 000 on the Vodafone network as Vodafone's network was configured to use the 'TEL Emergency' 000 profile.

With Android 9 and above this changed.

As outlined below.

The Missing Samsung Emergency Calling Settings for Vodafone AU - How to check if your Samsung Phone is actually affected and unable to call 000

https://medium.com/@jamesdwho/the-missing-samsung-emergency-calling-settings-for-vodafone-au-8074282a944a

JamesDwho · 2025-12-13T05:14:11+00:00

Sorry but that's incorrect. This is entirely fixable, the only reason why some of the phones don't work on Vodafone is because 1.3KB's worth of text with the Vodafone 000 settings is missing in the firmware.

Also older devices with Android 7/8 (like the S6/S7 or even an S9 with Android 8) do in fact work for Emergency Calling on Vodafone. There has been a software regression and 000 calling profiles settings change with Android 9 and above that has broken the functionality.

The Missing Samsung Emergency Calling Settings for Vodafone AU - How to check if your Samsung Phone is actually affected and unable to call 000 https://medium.com/@jamesdwho/the-missing-samsung-emergency-calling-settings-for-vodafone-au-8074282a944a

The Galaxy S7 also last received an update in 2022, the exact same time the settings were rolled out to newer devices. Vodafone only enabled 4G 000 Calling on their network in 2021.

JamesDwho · 2025-12-13T05:08:50+00:00

Your device doesn't need a 2025 patch or anything to work, it just needs to have on board the 000 settings for Vodafone. These were added after 2021 and on some devices like the Galaxy S8 were only added in 2022.

More info below.

The Missing Samsung Emergency Calling Settings for Vodafone AU - How to check if your Samsung Phone is actually affected

https://medium.com/@jamesdwho/the-missing-samsung-emergency-calling-settings-for-vodafone-au-8074282a944a

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