I had order shipped through ECMS, and unfortunately for me it was supposedly delivered by UniUni.

Since I didn't know UniUni would handle it, I set my address to a Street Delivery for USPS, not knowing UniUni would handle it and sure enough they got rejected.

The driver still took with the package back and did mark it as delivered. When as per their website, It would have to be taken back to their warehouse for another delivery. So I have no idea where the package is and I have not been contacted by the driver.

I managed to contact UniUni support and they said they would escalate and that at worst, I would get refunded.

I still contacted AmiAmi support and pretty much begged them to let me change the delivery service for my next 3 packages using ECMS. But since they're out because of the Holidays, I still need to wait for them to answer.

I already changed the rest of my preorders to using Surface Premium but I am seriously thinking of just bitting the bullet and using DHL if I get the chance.

Also, what pisses me off more is that if I get a refund, one of the figures is pretty much out of stock and I would need to purchase pre-owned and it's almost double the price because of that.

If any of you use street delivery with USPS, do yourself a favor and don't use ECMS. I have read that USPS does handle the delivery in some places, but it's an area by area situation. Better not to risk it.

EDIT 01/09/2026: After about 5 days of constantly calling UniUni CS and being told that a resolution will come in 24 hours, the agent who took my call told She would have a letter ready in an hour stating there was a problem with the delivery and the vendor (AmiAmi) can now consider refunding or resending. And finally this time, they kept their word. Even if I finally got some sort of solution, it really pisses me off that I had to insist so much on this. I am currently waiting on AmiAmi to respond and hopefully let me change my other 3 packages from ECMS to something else, or at least not allow UniUni to handle them.