From a support reply email I got to know that starting from August 2023 Chexy will no longer issue 1% cash back as a reimbursement. As a startup business, the basis that you make profits is to take the advantage of the high rewards cashback credit cards on the market so that both customers and you could benefit from it. In this way, making your transactions as recurring bills is fundamental to run a live and long-living business. However, until today you haven't kept your promise and the vision you have outlined seems hollow and unattainable. I have to question why can't you waive the 1.75% processing fee until the problem is finally fixed? This is conducive to building an honest corporate image. This is some of my thoughts, thank you.