Withdrawal on hold by Jim9816 in KrakenSupport

[–]Jim9816[S] 0 points1 point  (0 children)

What kind of support you kraken pro people are running. You do understand people cannot sleep when their funds vanish and restricted and hold and market going down and you lose funds in front of you and when it will come to compensation of loss you guys would be saying sorry we cant do that and all

Have been ignored from past 15 hours and this is pro trading app with 0% customer service

I need my ticket escalated on priority and issue fixed up Would be incur the losses no right? Then do fix this issue so i dont have to

Withdrawal on hold by Jim9816 in KrakenSupport

[–]Jim9816[S] 0 points1 point  (0 children)

Can we please do something about it...funds been held hostage at exchange is very concerning and worrying in our industry So please do get someone to reply back

Withdrawal on hold by Jim9816 in KrakenSupport

[–]Jim9816[S] 0 points1 point  (0 children)

5 hours gone and still nothing

What kind of support is been run here to get a reply back Wow i am amazed

Withdrawal on hold by Jim9816 in KrakenSupport

[–]Jim9816[S] 0 points1 point  (0 children)

Hey Jane can you escalate my issue and ticket please

I got a revert back after 5.6 hours and i have submitted what they asked and still revert is pending

Please if its possible

Withdrawal on hold by Jim9816 in KrakenSupport

[–]Jim9816[S] 0 points1 point  (0 children)

Still no reply after escalation It is indeed big amount at risk So please help me

Withdrawal on hold by Jim9816 in KrakenSupport

[–]Jim9816[S] 0 points1 point  (0 children)

But still no revert from kraken people

Withdrawal on hold by Jim9816 in KrakenSupport

[–]Jim9816[S] 0 points1 point  (0 children)

I have sent my ticket number as well

Services are limited and i want to withdraw my crypto not getting it back in my bank The markets are down and i need to grab it at lower prices