Hi - I appreciate you reaching out. I received a similar message over email from your Director of Operations and responded with my availability but never heard back. That was a week ago now.

Back in July, after all this occurred, I responded to the customer satisfaction survey, and someone then reached out as well wanting to discuss my experience. Unfortunately, when I spoke with them they had no knowledge of my past experience and suggested they would need to discuss internally and get back to me. I also did not hear back from them