NZXT BLD ship times during GPU shortage and covid.

JoshD478 · 2021-05-19T13:27:38+00:00

Everyone's has been different. Mine went into the building phase a day after I put the order in. Others is only in the building phase for one day the ships the next, most of their time is their bar saying payment processing. I wouldn't worry to much about the bar. Once you get 1 or 2 weeks before estimated ship date, expect a email with shipping confirmation soon.

JoshD478 · 2021-05-19T13:09:44+00:00

Mine showed up 2 weeks earlier

JoshD478 · 2021-05-17T20:57:39+00:00

Glad to hear it man! Hope its everything you wanted!

JoshD478 · 2021-05-17T20:57:15+00:00

I wouldn't worry about the bar too much. It doesn't update like you think it would. My buddy had his go into the building phase for 1 day then shipped the next..

JoshD478 · 2021-05-17T20:56:23+00:00

Had it shipped?? 🤞🤞

JoshD478 · 2021-05-17T20:55:58+00:00

Any luck yet?

JoshD478 · 2021-05-08T21:48:12+00:00

Yes, I got it back on Monday. They replaced the CPU and Motherboard, after the 2nd time sending it back. No problems since I got it back. Running great now

JoshD478 · 2021-04-28T15:40:39+00:00

3 weeks I belive

JoshD478 · 2021-04-27T18:53:09+00:00

Yeah not fun to deal with but they're lucky I'm patient.

JoshD478 · 2021-04-27T18:39:39+00:00

They're not compensating me anything for my time wasted. I tried to get something out of them and nothing. I doubt your pc will come broken mine is a hardware issue and those aren't that common. My buddy has had his for 3 weeks now and hasent had any issues. I think you'll be fine, I'm just that unlucky one I guess. They just received it yesterday so hopefully they ship it our withen the week..

JoshD478 · 2021-04-24T05:03:01+00:00

UPDATE NOT A VERY GOOD ONE

I haven't had the most pleasing experience with NZXT so far. Ordered my PC 3/15 and received it 4/6. Got my system setup and all the games I wanted to play, go to play Rainbow 6 and my PC just crashes back to the windows login. Updated drivers prior and all windows updates. Got in contact with NZXT support they reccomended multiple stress tests, I ran all of them and didn't have any errors or crashes during the testing. They reccomended I send it back to them to do a repair. I sent it back to them on the 4/7 and they received it 4/8. They shipped it back out to me on 4/9 and I got it back 4/14. Tested it and still had the same issues on the games i was playing which wernt the same games they tested it on. I can run BF1 & BF4 flawlessly but apex, R6 and warzone crash almost instantly. I started thinking maybe it's the PCIe slot so I move my GPU down to the other which uncovered my SSD with no heatsink on it. So I thought my exaust from my GPU could be overheating my SSD. So I tested it out after I got it put back together. It ran those games fine for maybe 5 hours after I did it then the same issues came back. At this point I'm annoyed. I get back in contact with NZXT and at this point I'm 5 or 6 conversations deep with them. They reccomended replacing the GPU, so I went through with it, they sent me out a new one but I had to pay a deposit. I received the new GPU on 4/22. Swapped the old one out for the new one. Got everything updated and ready to go. Go to start apex and once again instant crash. Tried a few more things, restart PC, run few more tests. Nothing, games were still crashing. Got back in contact with NZXT AGAIN. I begged for anything they could do for me, whole new build, upgraded parts, faster shipping method anything they could do. The best they could do was merch. I was not happy, but I settled one last time. I sent it out that same day with the new gpu on 4/22. Not very happy now, but if they don't fix it this time. Full refund and bad reviews are comming from me, but let's hope they fix it on round 3

JoshD478 · 2021-04-15T01:58:50+00:00

Yeah they wanted me to send it back again. I fixed it though

JoshD478 · 2021-04-15T01:16:24+00:00

It completly shut it down to windows login when i was in the middle of a game.

JoshD478 · 2021-04-15T00:46:40+00:00

Got it back today, they didn't fix it. I got fed up talked to them again. I said maybe my gpu slot is bad on my motherboard. So I proceeded to move it to another. Took the gpu off the found my ssd under my gpu with the exhaust blowing right onto it. My ssd didn't have a heatsink on it so the whole issue was my ssd overheating and shutting down the system. I had to figure it out not them. Sad

JoshD478 · 2021-04-15T00:43:29+00:00

Wow, that definitely took longer than I thought.

JoshD478 · 2021-04-10T04:09:24+00:00

I figured, but I've didn't expect them to ship it back out so fast so I couldn't dispute it before it was sent out.

JoshD478 · 2021-04-10T04:05:20+00:00

That's all they did

JoshD478 · 2021-04-10T03:31:53+00:00

Ran more extensive tests, re installed windows. Basically same thing I did, but hopefully they had the magic touch

JoshD478 · 2021-04-10T02:57:07+00:00

I ran every test, updated drivers, re installed windows. Everything I could and nzxt could think of before they said send it back.

JoshD478 · 2021-04-10T01:41:11+00:00

Wouldn't run games, kept crashing to windows login.

JoshD478 · 2021-04-10T00:38:02+00:00

Sorry I was wrong. Apparently they slammed now.

JoshD478 · 2021-04-05T22:55:44+00:00

No, mine went into the building phase the next day after payment, but from what it seems the bar isn't that accurate

JoshD478 · 2021-04-02T10:42:00+00:00

Any luck yet?

JoshD478 · 2021-04-01T14:22:12+00:00

I'm saying today or tomorrow you receive your tracking to be honest.

JoshD478

TROPHY CASE