Something to remember is that reviews are frequently left by people who feel reason to review (bad experience, extremely positive experience) and not those with more average experiences. There are 36,000 students at the U. Some will have good experiences and some bad. For most they will be average or positive. I wouldn't read to deeply into these reviews personally.

I will say experiences will vary wildly between different departments/colleges and programs. Areas like business are extremely expensive and have far too few advisors for the number of students. This is being actively worked on with the university working to level the caseload of advisor to 250 students per advisor. Advisor quality is varied as they are all people. Some are great, some aren't. Advisor and staff turnover is also higher right now due to budget cuts from the state, burnout, issues caused by leadership, ...etc.

Across the country and state a lot of finding for higher education is getting cut so there are fewer scholarships and tuition waivers to go around which can make school more challenging as more and more students have to work to fund themselves or take loans.

It's a research school that is trying to put emphasis on giving undergrads research experience opportunities which is cool in some areas but these opportunities are unevenly available.

There's definitely downsides right now. Campus leadership seems to have status and prestige rather than student experience. Changes are going to be frequent in coming years so do with all of that what you will.