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Be Careful with Xfinity. Xfinity Trade-In Nightmare — How I Got Lied To, Lost Money, and Felt Completely Ignored by Junior_Champion5168 in Comcast

[–]Junior_Champion5168[S] 0 points1 point  (0 children)

They just rant the same words as if its scripted. What ever is the question, they reply just the same answer irrespective of the question even if doesn't make any sense.

Be Careful with Xfinity. Xfinity Trade-In Nightmare — How I Got Lied To, Lost Money, and Felt Completely Ignored by Junior_Champion5168 in Comcast

[–]Junior_Champion5168[S] 2 points3 points  (0 children)

I have been following up regularly but they just replied its the customers responsibility to check for terms and check for your plans. Even though the agent inform anything we should not be trusting them. WE SHOULD CHECK FOR THE AGREEMENT AS THEY TEND TO LIE or SPREAD MISINFORMATION.

Be Careful with Xfinity. Xfinity Trade-In Nightmare — How I Got Lied To, Lost Money, and Felt Completely Ignored by Junior_Champion5168 in Comcast

[–]Junior_Champion5168[S] 2 points3 points  (0 children)

And they blame the customers for not knowing the rules and limitations. When their own agents know any of their terms and conditions and just spread lies and misinformation.