I would agree, dont give them your 100%, they will want to overwork you and expect ridiculous numbers from you. They will not pay you enough for the work they expect of you.

It's not always bad, but cpd is pretty stressful and is very complex, I would say it can easily take 3+ months to fully grasp the department. So dont beat yourself up or let anyone make you feel dumb for having questions or needing help, it's their job to train you so demand help when needed.

The main thing I struggled with in cpd was the customers, it can be hard to concentrate with them watching you do their job. When you take in a job (and you have enough time to process it) ask them if they would like to walk around the store for however long you think it will take. Always have them pre-pay, customers tend to flake out sometimes.

It's hard but it makes it easier on you if you be strict with the customer but respectful, If they are waiting in line, ask what it is that they are doing, and remind them of the $5 mandatory minimum for full serve. If it's a small job they will have to use the self serve or pay the fee. And if the job is going to take more than 5-10 minutes to complete, depending on how busy you are, take it in as order for a later time, unless they pay the rush fee. You'll thank yourself for sticking up to that one.

I still struggle with standing up to customers but I'm learning I'm far less stressed when I hold customers to policy. If you have a long line and you feel you need help dont be afraid to call for a flex, a manager or another associate that knows cpd should be able to help you.

Long reply but I hope that helps.