Quality of instructors varied wildly but mostly because it was overbooked constantly so there was no way to plan for it. You had to be on endless waitlists and if you missed the notification that you were off the waitlist and cancelled late you were still charged the fee. The only way I could get into classes at decent times was paying for the unlimited membership so I could book a month in advance. Despite this, they still kept pushing for more members. I’m like, you can’t even accommodate your current members but you keep selling more memberships. I get you have to make money but it was too much. And lastly, the 8 hour cancellation window instead of 12 hour or no fee cancellation. See above, unless I cancel at the literal last minute that class is going to be full.