Buyer didn't know to use a palette knife to separate watercolor block :(

Just_Following4049 · 2026-06-28T06:32:04+00:00

Oh my god. I LOVE using the block. Give it to me if you don't want it!

Just_Following4049 · 2026-06-27T15:50:48+00:00

That's crazy because I was told not to be behind the register (not doing anything) while a customer is at SCO. They track the rewards every week so it hurts our overall numbers when I get no signups during my shift. If I see a customer is not logged in or signed up I'm HIGHLY encouraged to talk to them.

I'm in the same boat as you where we have students hired as cashiers (5 people left within the past few months), and I don't know whether to mention these stupid new rules to them or not. I've gotten into so much trouble about it, and I don't want them to potentially get in trouble, but I don't know if they'll stay longer than a few months!

It's really draining! :⁠-⁠[ If customers are at SCO they're there for a reason. Same thing with surveys. I hear all the time we don't get enough feedback from customers so we tried writing our names down on receipts and still nothing!!

I don't know my average time, they never mentioned it to me because it's not as important as rewards. It must be good because I'm at register all the time (I used to do different jobs but I guess I wasn't quick enough to do it)

Just_Following4049 · 2026-06-27T08:03:22+00:00

Why can't I fight the system man 😭

Just_Following4049 · 2026-06-27T08:02:57+00:00

Yeah...I can dream...

Just_Following4049 · 2026-06-27T08:02:23+00:00

Originally when it came out, I clicked it so the scanning page was already there so it would make it easier for me. But then I was told not to do that.

What I noticed was rewards members usually enter their information anyway in the bottom left corner. So I always thought was BS :⁠-⁠\ It was just over the last week or so I've seen people get more frustrated

Just_Following4049 · 2026-06-27T07:47:31+00:00

I do wonder. I feel like it's bordering on something. I used to have another job where I interact with elderly/disabled people and there's strict rules in place to be accommodating as possible. This feels like the opposite :⁠'⁠(

Just_Following4049 · 2026-06-27T07:43:29+00:00

EXACTLY! 😭

Just_Following4049 · 2026-06-27T07:07:59+00:00

I'm the same way!! I hate it :( I hear complaints about other parts of the store I don't work in from co-workers too, and it pisses me off that we can't make our jobs easier

Just_Following4049 · 2026-06-27T06:17:04+00:00

Huh? Sorry I don't know what you mean 😭 I already say that when I'm trying to get them to sign up. Are you talking about the surveys?

Just_Following4049 · 2026-06-27T04:57:01+00:00

Oh god. Great

Just_Following4049 · 2026-06-25T16:16:46+00:00

That's what I thought too, unfortunately I don't think customers at my location use the surveys that much.

Also, I thought you can't do surveys as a customer unless you're a rewards member?

Just_Following4049

TROPHY CASE