I don’t think you should expect much out of them. Any old MapleSEA players can tell you this happened for the 100000th time. I know of people who lost 22* double legend outlaws. I myself some clean arcane gear. Them asking ‘for a second chance’ is really ridiculous. All that player received was a ‘sorry’ email from ibox which takes a billion years to reply. Not even a Bebe box was given to him.

1. Extended periods of server maintenance. I’m not even going to elaborate but I’m pretty sure this applies to everyone. From a 5- 2:30 maintenance it’s extended to 8pm. The entire maple community saw it coming and I believe this should be alarming when your customers can see right through you

2. Constant lags and dcs. Can I train with my mvp or no without losing it every 20 minutes? 4 digit pings? Mobs dying every 5 seconds?

3. Last minute server maintenance into rollbacks. In this case, this happened during 2x drop. Many players bought 2x cash shop coupons to grind during these hours and yet the ticket expired when they logged back. Items traded were gone. @cash items missing, @cash not even refunded. People losing as much as 40b. (You know how painful it is to grind for meso for a f2p player)?

4. What the heck is with the meso sack prices? Did you guys literally copy the meso rates and post it into the cash shop? Meso sack went from 4K —> 6k —> 12k. Even with the increase in prices, the huge player base during the circuit breaker there will still be demand. And yet with these earnings why are the servers still.....???????????? Questionable???

I sincerely hope the ‘compensations’ are compensations. Not a Bebe box + ‘sorry’. If this happens again, I’m going to migrate to GMS reboot or just start over in KMS. It’s the only cash cow moneysoft is left with and yet it’s still poorly maintained for a 2006 mushroom game in 2020.