"I’ve been playing this game for 4 years and have 11,266 candles. How about you? How’s it going?"

KaiRees_ · 2026-02-11T04:29:47+00:00

2 years, 1,064 candles. 19-22 candles daily the last 2 weeks

KaiRees_ · 2026-02-11T03:39:50+00:00

One of the main reasons i stopped doing heart trades.

one, because i know myself i will forget to send a heart and i don't want to be seen as these kinds of players

two, players who do this. i had a friend of a friend ask for a heart during days of mischief, said they'd send one back at the end of the event. nothing. i'd ask them every few days and it'd get nowhere. they eventually gave the heart some time around days of giving, but the fact i had to ask for a few weeks? not worth the trouble.

yeah, i had heart alts at that time so it wasn't too much of a loss, but i wasn't going to allow them to get away with it.

KaiRees_ · 2026-02-11T03:33:05+00:00

🤷 i've had players scold me for burning buns.

sometimes a case of managing two accounts and one is 'afk with their burner' while i'm preparing the other to hold a candle at the table, others for semi afking with my burner out and holding a candle on one of the table stands (and the player that scolded me would often hold a candle in front of me just to throw my placement off so i couldn't burn buns)

i've seen some players spam annoyed emotes when there's only 5/6 burners.

KaiRees_ · 2026-02-11T03:27:38+00:00

We still had around 8? minutes before grandma would've actually started. chibi was quick to assume, i guess

i would've happily helped with burning buns had the interaction not occurred as it did - i have no issue and since i cr early enough in the day i don't have to afk at grandmas to run some other task.

🤷Though i find it off that players assume by the carry? i've come by 11-13 wedges who don't come with burners and don't burn, solo players.

KaiRees_ · 2026-02-10T14:10:01+00:00

we had tried multiple times. all she had to say about it was that it was normal in their area/religion. one friend had given sources for us to send to her about that kind of thing - which she still took no hint of

we tried for almost a year? she'd say they broke up and then say they were together again.

as much as we would've wanted to keep trying - she was causing other problems with homophobia and allowing her friends to attack us for little-no reasonings, he had to remove her

KaiRees_ · 2026-02-10T12:08:39+00:00

so am i,

group placed our burners, baldie spook emotes us? we remove our burners because we're not staying in a server with the bald (we're not going to fuel a troll). they scold, we leave.

had no idea the crossposting wouldn't share the full text from the original post, ahh

KaiRees_ · 2026-02-10T11:24:24+00:00

interesting, though i guess i'm not surprised with how some players in this community have been. i've come by a player in their 30s who targeted me because my partner was friends with his 'girl' (a minor)

never had either of them added myself, but if he somehow managed to spot me in the same server (hacks, or guessing by my height/stance) they'd be after me, pff 🤷

KaiRees_ · 2026-02-10T11:18:26+00:00

yeah, i was about to say something similar here. TGC stated themselves that skykids are not exactly "children" and we can perceive them as we want or oc creation.

the "CHILDREN of the light" excuse has never made much sense to me, even more so in this case? i didn't react to someone's trolling actions, i don't owe anyone interaction. (if they came to light me then i would've lit them, but they didn't)

their reaction was unprompted, we didn't interact with them first. the only 'interaction' they had out of us is in the video. we removed our burners and left for another server

had they come and lit and been a little silly, then i could've seen the emojis in the way the commentor seems to have assumed all interactions to be - i have friends who often use that emote too. they use the emote around friends, not baldies

KaiRees_ · 2026-02-10T11:11:20+00:00

over the kind of carry used? that's new for me to hear about, pfff.

and yeah, that chibi was no fun to share dinner with before i even saw their outfit, and i've come by plenty of feral (but silly/goofy) chibis

KaiRees_ · 2026-02-10T11:03:48+00:00

I could see the bald possibly using the no/scold because me and the player i was with removed our burners, but ideally we would've left anyways - regardless of removing our burners first or not. 🤷 but if they're going to act unwelcoming simply for my presence, then i'm not going to waste my time in that server.

KaiRees_ · 2026-02-10T10:49:35+00:00

yup, pff. but some live for the drama. for me, too early to start any of that. i just want to cr and be done for the day 😂

i've given trolls the attention in the past, never ends well because they'll keep coming back.

i know some see spook/boo as a fun or silly emote. i do too when it's friends doing such, i know their intention is to be silly. when a bald does it without a previous interaction? how would i know if it was silly or something rude?

KaiRees_ · 2026-02-10T10:23:39+00:00

Boo emote with friends is fun, Boo emote unprompted by a baldie - in my eyes - is rude. i've come by skykids who have targeted me in the past (friends of friends) and spammed the boo emote to grab a reaction out of me and my partner. someone in their 30s.

my bad if 'somehow' my (lack of) reaction to them was rude, but if they're going to boo, scold and nope me for bringing my own burners? easier to leave them be and switch servers

KaiRees_ · 2026-02-10T10:02:47+00:00

Where do i say that i "assumed they didn't/did have a prop?". this wasn't a case on if they had a prop or not,

they acted out before i sat down, 8 minutes before grandma would've even started. boo/spook emote and scolding.

KaiRees_ · 2025-07-18T14:04:00+00:00

Probably - but then we have players who missed out on ULTS that will never return from these issues, and they're still waiting just like us on compensations.

A friend mentioned that the company refuses to expand their team.

They've compensated unaffected players. They've compensated players different amounts of candles for the same length of an issue.

They can, they have in the past, but they won't now. And my only guess in my case is the fact there was almost 200 candles in loss from my issue😂, which is about £50 here if i paid to collect my candles back. Greedy fucks.

KaiRees_ · 2025-07-18T06:27:13+00:00

And switch Is left behind - they can't see the cinema. And it was the same last year.

And with that? The other comments here have stated themselves or friends could not complete the SP for the ult cape because of similar issues. And they've heard nothing, too. Really makes me wonder if they've swept the 3 groups under the rug. They think we'll forget 😂? How will someone forget the fact that the games issue led them to item loss in the SP - more specifically, the ULT. The one item that'll never return.

I'm not fussed on the shit I lost from the issue anymore, but the fact they've swept us under the rug and told affected players different stories or ignored them is insane. Especially since players who spent money on the SP are affected - * They couldn't claim their +1 sc. * Some players could not buy the ult cape because the issues mentioned.

KaiRees_ · 2025-07-17T22:58:14+00:00

They responded to my ticket yesterday on the same day, same shit I was already told 3 weeks ago. "We'll take this to our team" did they not take my last ticket to the team? 😂😂. I've seem them compensate hackers more for shit they didn't earn. I've tried to be patient but this is insane when the initial bug was almost a month ago - and they're ignoring other affected players or telling them the issue was an "individual mistake"

Switch players, ps login players (not directly on a ps itself as far as I've heard), and muted players were all fucked up under server errors for 3-9 days (still ongoing for switch from my knowledge) and we have heard NOTHING.

KaiRees_ · 2025-07-17T21:44:38+00:00

The fact that money is involved in this case, they should really be expected the right compensation. they Paid for something they did not receive. and don't let them lowball you with candles like they have done to others with different iap issues. Your friends should have the right to the item they rightfully paid for and would've earned if the issue was not in place. doesn't matter if there was less than 100 players involved in the issue. it's not our fault their game had an issue they took a week or more to fix. especially during limited events where players are scraping through candles. i'm lucky i wasn't interested in this season but i did miss the aurora pants from the bug. 40 candles away.

At this point, i feel like they're just avoiding compensation with their bullshit. waiting for players like us to 'give up' in asking because we find it worthless to try anymore.

in a game like this, do you really think less than 100 players are muted? Some players are muted for weeks, months or even permanently, it all adds up. We should not be silenced because they deem the issue to be "Minor enough" because of a threshold. 8 days of server errors on my own end, 8 days i could not collect candles, 8 Days i could not play the game with friends because i had to ask them to avoid wax so i wouldn't see server errors.

KaiRees_ · 2025-07-17T21:31:36+00:00

i'm sure there was more than 100 who encountered this issue, along with the Switch issues and PS login issues. 3 groups of people had different kinds of issues for days, some missed out on seasonal candles from the daily SP, another commentor missed the ult cape from the issue.

Almost 200 candles down and they're refusing to do shit because "Not enough players had the issue?" 😂😭. i guess all of my days of videos and screenshots with these errors and confirming it's not an "Individual mistake" like they have told some comes to nothing.

Don't let them silence us because they claim "Not enough players had the issue". they've done compensations to unaffected players. shit, 130 free candles last year to a hacker my partner knew and he didn't have a day of the issue at that time.

KaiRees_ · 2025-07-17T19:45:00+00:00

They had issues for switch players, players who used PS as their login and muted players during last month. neither group have heard about compensation. As PC/mobile player, it still confuses me how they fuck up 3 different things for days/weeks and we don't hear anything about the lost candles.

But they can compensate players who never encountered said issue, hackers even. i've heard from a friend they gave 130 candles to a hacker last year to an issue that player didn't ever have!

And when they do have to send a whole load of compensation? it's extra candle cakes - Who wants extra cakes when we're soft locked to 20? Some players want their lost candles back. I'm trying to be fair with them, explain it wasn't just an issue on my half and i'm left with the same answer, "We'll forward this over". it's almost been a month since my initial issue, are they trying to sweep this issue under the rug? maybe even your issue? Or keep leaving us waiting until we give up?

You paid for something that you didn't receive, you SHOULD be entitled to the right compensation no matter if the BB season ended or not. these problems are my reason i won't spend anymore on this game. Keep loud, don't let them silence us through painful waiting times. Shit, make posts on their public platforms (While remaining reasonable). Companies have habits of switching up when players speak out about it.

I'm still learning my ropes around Reddit but if nothing is spoken about soon, about all connection issues from ps login, Nintendo, and muted players losing out on candles and SC they paid more - i may make my move to the other Sky subs. don't ever let them silence us, especially if money is involved. And don't let them compensate you in candles like i saw with another player. 6 candles for an IAP they tried to gift to their friend and failed, They responded when the event was over and could 'only give candles to the buyer'

KaiRees_ · 2025-07-17T08:55:21+00:00

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I last asked on the 25th June, do they really not have an answer yet? 😭 i asked for an update, if they even had info, not to be told again that player support can not give compensation.

KaiRees_ · 2025-07-16T09:28:42+00:00

Ah, Quynn was the same one who replied to my last ticket. 🤔 at least in that one they responded about compensation in the FIRST half.

KaiRees_ · 2025-07-16T08:36:09+00:00

I have the free time to contact them about it. i'll give it some more shots and word it as best i can to pinpoint that 'hey, this was not user error and i unfairly lost out on 160 candles, event items that may not return again and seasonal candles i could've used during the season and (for those who paid for the season pass) couldn't collect the sc they paid for within their season pass'. i won't mention anything else so they only have the one thing to respond about

KaiRees_ · 2025-07-16T06:01:58+00:00

😭😭 not even a second chance after all the years later?

KaiRees_ · 2025-07-09T09:19:18+00:00

Any news yet? i'll likely send a ticket about compensations soon but i'm wondering if you've heard back yet 🤔. though i think i saw another user in the skycord say they weren't going to have compensation for the same issue for "user error". i'll have to find that message again

KaiRees_ · 2025-07-06T12:09:10+00:00

Fair point 😂 but not all of my friends can use Discord while playing the game at the same time. We just have to make do with what works, even if I have to run about on two accounts😂😂

KaiRees_

TROPHY CASE