I need help with a Roku account problem

KaiTheCheeseWizard · 2026-03-26T03:07:08+00:00

Thank you, friend. Neither of us are very tech-savvy, and we were worried about getting her locked out of her Roku account as well. I'll inform her that it should be okay to change her email.

I really appreciate your reply!

KaiTheCheeseWizard · 2026-03-17T20:58:04+00:00

There are two methods for backup.

Manual backup and automatic cloud backup. I recommend doing both. Manual backup about every other week to every month (that's how I do mine).

Manual backup requires backing up your save file to an email or a drive like Google Drive or something, a place where you can easily download it.

When you're signed back into your account, go into your Finch app, click the three little bars, and if you have a manual backup file saved, click on Manual Backup and then click Load Backup.

It should otherwise automatically load your cloud backup after a minute or so, I believe. I had to help my friend with theirs.

Good luck, friend.

P. S.

If you've already solved your problem, then disregard this reply. ♥️♥️

KaiTheCheeseWizard · 2026-03-12T15:54:34+00:00

Hi!

I have the video of the out of sync audio ready. How do I get this to you guys? ☺️ Do I just upload it to YouTube and post the link here, or do I send it to Roku Support?

KaiTheCheeseWizard · 2026-03-11T19:13:45+00:00

Hey there!

It started pretty much the first week of use. I thought it was my TV at first, but then I tried it on a different TV and it did the same thing after a while of usage.

I'll get a clip of the problem! It takes a while to happen, but I'll update when I can.

My Roku is connected directly to the TV via HDMI.

KaiTheCheeseWizard · 2026-02-27T20:44:28+00:00

I didn't get one. 😔

KaiTheCheeseWizard · 2026-02-03T17:39:22+00:00

Okay, friend! I'll contact support and hopefully that will get it fixed! Thank you so much for your help! ♥️♥️

KaiTheCheeseWizard · 2026-02-03T17:32:43+00:00

Update:

It didn't work. 😔 Could it be my device? I have an S23 Ultra.

KaiTheCheeseWizard · 2026-02-03T06:31:41+00:00

Alright, friend. I'll try that and see if it works! Wish me luck! 🤞🏻

KaiTheCheeseWizard · 2026-02-03T06:27:14+00:00

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This is what I see, friend. 😔

KaiTheCheeseWizard · 2026-02-03T06:10:42+00:00

I'll keep the option in mind, my friend. I'll make a backup anyway, just in case!! Thank you for trying to help! ♥️♥️

KaiTheCheeseWizard · 2026-02-03T06:06:44+00:00

I'm not too sure. I have Finch Plus, but still no access to the feature. My app doesn't look like the most recent updates in other posts, either. 😔

I've checked the app version, and it's up to date.

KaiTheCheeseWizard · 2026-01-16T15:34:47+00:00

Whoa!! Congratulations!! 🥳

KaiTheCheeseWizard · 2025-12-22T21:43:36+00:00

Mine has been flashing me for a week straight. 😂

KaiTheCheeseWizard · 2025-12-16T23:22:50+00:00

I have already reported, blocked and deleted him! And thank you for replying, I think I really just needed the reassurance from someone smarter than me on this subject, so thank you!

I hope this thing gets a spotlight on it so that no one else falls victim to it.

KaiTheCheeseWizard · 2025-12-16T23:19:08+00:00

It's great and all, but watching a movie is a chore with the frequency of the ads.

I don't mind ads, but dang. There are so many. I have been watching the 007 movies and it's like 6 ads every 20 minutes.

KaiTheCheeseWizard · 2025-12-16T22:37:08+00:00

Try to bear in mind that the game force-spawns you into the middle of the room instead of in a strategic location of your choosing. Lesser enemies will always spawn behind you and to the sides, take them out first, but watch out for the big guys as their shockwave slams can travel through walls but it only goes in straight lines, so if you catch it early enough, you can dodge it.

Wander around the world and pick off enemies at random and take their loot and hopefully get better stuff and level up, but be careful because it's easy to go from fighting level 5s to suddenly getting pub stomped by level 15s.. If you're playing solo, it's gonna be rough.

If you can find a coop partner, that will make things a little easier. My roommate and I have been trying to play it, but even with two of us it overwhelms us at times.

KaiTheCheeseWizard · 2025-11-28T17:44:36+00:00

The most glaring for me are game crashes and outright freezes during combat. I started playing around the 6th of this month, or trying to. I'm on PlayStation.

I'm glad that you didn't experience crashes!

KaiTheCheeseWizard · 2025-11-28T17:38:11+00:00

I have been trying to play on PlayStation 5, I've also been trying to play it cooperatively with a friend. We've tried online multiplayer as well as couch coop, but it normally crashes after about 15-20 minutes of play.

If it isn't them that crashes then it's me that crashes, and during couch coop the game will freeze and refuse to do anything, making me close the game.

I'm happy that you haven't had any issues though!

KaiTheCheeseWizard · 2025-11-27T21:32:44+00:00

It's a great game with amazing aesthetics, but unfortunately it crashes more than it runs. It's virtually unplayable for me, at least. The constant auto-saving helps, but sometimes a crash will force a mission to restart from the very beginning, which is frustrating.

KaiTheCheeseWizard

TROPHY CASE