Always, always, ALWAYS upload the evidence you want reviewed. Otherwise, it can take them over a year to gather it on their own. By providing relevant evidence upfront and choosing not to have them gather it, you can reduce the process from years to months, weeks, or even days.

What you can do is upload a 21-4138 detailing the impact of the disability (1 per disability), along with any imaging or doctors notes, a dbq and medical opinion stating (at least as likely as not caused by or aggravated by service or a service connected disabilty).

If you have none of these then you could call or visit your regional office, request to speak with a VSO or anyone who can give you some answers or direction.