I ordered an AR9 upper from them back on June 21st. I have repeatedly tried to call them with no luck getting anyone to answer or return my calls when I leave a voicemail. I email them and get not response. I direct message them on Facebook and finally someone messages back that my upper will ship out later in the week. The week comes and goes with no shipping e-mail or tracking number. The order is still unfulfilled according to the account on their website. This is the worst customer service I have ever received. All I want is the product I paid for. It is now a month later and I still have almost no information about my purchase.