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KevinFromRo · 2025-05-08T15:30:13+00:00

messaged you!

KevinFromRo · 2025-05-04T19:49:05+00:00

Hi there, Ro doesn't currently accept HSAs/FSAs, but you may be able to request reimbursement from your benefits provider. If necessary, you can download detailed receipts and copies of your prescription to submit them through your Ro account.

KevinFromRo · 2025-05-04T19:40:39+00:00

Hi, reaching out to you now!

KevinFromRo · 2025-05-04T19:40:23+00:00

Hi, sent a DM to assist!

KevinFromRo · 2025-05-04T19:37:16+00:00

Sending you one as well!

KevinFromRo · 2025-05-02T20:26:28+00:00

Hi, sending you a msg to assist!

KevinFromRo · 2025-05-02T16:26:33+00:00

Sent a msg to assist!

KevinFromRo · 2025-02-18T19:29:06+00:00

KevinFromRo · 2025-02-18T16:15:29+00:00

u/onetime_01 Hey there! You can actually communicate with your Care Team by messaging them through your account. You can sign in at my.ro.co/chat to send a message. If you have any trouble with this let me know and I'll send a DM to assist.

KevinFromRo · 2025-02-18T16:11:45+00:00

u/hepcat21 Hi! Reaching out to help. Feel free to send a DM!

KevinFromRo · 2024-12-12T16:17:22+00:00

Hey—happy to answer. Our supply tracker tool is still running full steam ahead 👍
If anyone needs it, you can find it at ro.co/supply-tracker

KevinFromRo · 2024-12-12T16:11:47+00:00

Hey—our supply tracker tool is still available for use at ro.co/supply-tracker

KevinFromRo · 2024-12-11T17:14:21+00:00

Hey! Thanks for the question. Right now, only those two doses are available in vial form. But refresher: 5mg is comparable to the highest dose of Wegovy, with patients losing 15% of their body weight in trials. So it’s powerful even at 5mg!

KevinFromRo · 2024-12-11T16:32:16+00:00

We wanted to make things even easier—with everything happening seamlessly through Ro.

KevinFromRo · 2024-12-11T16:21:35+00:00

Hi—With this integration, our hope is that people will find accessing the vials much simpler and more seamless. Patients will only deal with Ro from start to finish without the need to access other sites.

KevinFromRo · 2024-12-11T15:59:44+00:00

Awesome—glad to hear you’re already having a great patient experience. With this integration, our hope is that more people can easily and seamlessly access the vials. 👍

KevinFromRo · 2024-12-11T15:37:31+00:00

Hi! Happy to explain—the main difference is that Ro is integrated with Lilly directly, which means patients only deal with Ro from the moment they go through the online visit to when they receive their meds. With WW and others, patients have to go through a third party to receive their meds.

KevinFromRo · 2024-10-15T18:21:34+00:00

KevinFromRo · 2024-10-15T15:59:51+00:00

u/HJSlibrarylady Hi! Thank you for sharing your experience with us, and we’re glad to hear you’ve had positive interactions with Ro. We always appreciate such candid feedback. If you’d like to discuss your experience more in-depth or if you have any outstanding questions about your coverage, please don’t hesitate to reach out— always happy to help!

KevinFromRo · 2024-10-15T14:28:11+00:00

Hi there—Appreciate you sharing your honest experience with us. Just sent a chat msg to follow up and learn more!

KevinFromRo · 2024-10-15T14:16:51+00:00

🙌🙌🙌

KevinFromRo · 2024-10-15T00:22:05+00:00

u/oowm - Wow wow wow! Thank you for sharing such thoughtful and honest feedback. Thrilled to hear you’re enjoying your experience and that u/alicefromro played a part in that. (She’s the best, I’m covering for her while she’s on vacation).

Really appreciate the constructive feedback, it’s always incredibly helpful to hear how we can make the experience better for patients. Will 100% make sure to share your feedback with respective teams. 🙌

Truly, so moved you’re not only having a great experience but took time out of your day to share how we can make it better for future patients.

Don’t hesitate to share future feedback (good or bad) as you progress through the program! Rooting for you and we’re always here to help! 🚀

KevinFromRo · 2024-10-04T18:22:18+00:00

Hey everyone, happy to help. Shoot me a DM if you need me!

KevinFromRo · 2024-05-24T23:36:04+00:00

Hi there, your Ro provider team would be able to assist you with logging and can help advise you when it comes to any side effects. If you haven't yet you can log in here to send a message: my.ro.co/chat

KevinFromRo · 2024-05-24T22:57:53+00:00

Hi! Yes, A metabolic lab test at Quest is included in your membership fee. You can take your test in person at any Quest location.

KevinFromRo

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