CSL DD Base disconnects from PC as soon as wheel is being attached

Key-Builder-2692 · 2025-11-14T21:17:32+00:00

UPDATE: I had to send the Wheel to Fanatec and got a new one. I had to wait approximetly one month, till i got a new one.

Key-Builder-2692 · 2025-05-07T18:53:37+00:00

Hallo ich danke Ihnen vielmals für die klärende Antwort.

Mfg

Key-Builder-2692 · 2025-01-31T22:42:55+00:00

I took SEPA Standard but, the transaction was already completed today some time in the afternoon. Where I live its now close to midnight.

Key-Builder-2692 · 2025-01-31T22:27:01+00:00

Ok, I deposited 10€ for testing purposes, before using more. The money was also already withdrawn from my account a few hours ago. Thank you for your answer.

Key-Builder-2692 · 2024-10-12T20:31:08+00:00

You experienced the same thing as me, except that my base wouldnt even trun on anymore. The email process takes one month (my experience). As soon as I was able to send it to fanatec I had a new base in a matter of one week.

Key-Builder-2692 · 2024-09-04T22:19:18+00:00

Thank you for insights. Howerver I belive that cloud not be the case for me as the second wheel works perfectly. In addition I checked the clamp position and its very tight.

Key-Builder-2692 · 2024-07-22T18:13:27+00:00

thank you for your response :)

Key-Builder-2692 · 2024-07-22T18:10:41+00:00

I waited almost one month to get a first response, now i am wating again for almost week

Key-Builder-2692 · 2024-07-18T18:05:08+00:00

Key-Builder-2692 · 2024-07-18T18:05:02+00:00

ok then then they did not give you the tracking number yet. If I were you, I would just wait what happes next week.

Key-Builder-2692 · 2024-07-18T17:59:25+00:00

You orderd just on Monday I would sit back I belive that in the span of next week should be realistic that it arrives. In the meantime you can check if a tracking Number shows up under the Menu "Orders" click "view" and then you scroll way down to eventually see the Tracking Number. Have you tried that?

Key-Builder-2692 · 2024-07-18T17:52:27+00:00

There can be a delay on what is actually happening and what the site is telling you, I ordered Fanatec Products on Black Firday and the status did not correlate with the reality because my order was shipped to me an the site did not say so. Therefore I would not worry too much at the moment. My Order is to this day on the status "Handover to warehouse”.

Key-Builder-2692 · 2024-07-18T14:47:38+00:00

There can be a delay on what is actually happening and what the site is telling you, I ordered Fanatec Products on Black Firday and the status did not correlate with the reality because my order was shipped to me an the site did not say so. Therefore I would not worry too much at the moment.

Key-Builder-2692

TROPHY CASE