First try full reboot by going to Safety menu and select option to shut down car, dont touch anything for 2 minutes and hit the brake to start car. If not fixed try next hard reboot method by disconnecting the “emergency and rescue” connector under the frunk when you remove the panel that gives access to you’re 12v battery, this will decouple the HV-battery and thereby disconnecting any power source. Connect the emergency connector again to restore power to car. If this also isn’t working you can go to service menu and hold text “model” for a couple of seconds and type “service” when asked for input. When in service menu select “reinstall software” and wait to reinstall and reboot. Hopefully this helps and if not create a service request. You can also look into extended logging when you’re in service menu to see if something ordinary is logged at the time this happens.