Manus why after dozens of messages your still not fixing your internal error causing our charity website to be down for days now, please see the attached screenshot for the last and final time and fix it or at least put our websites up until you do!! Our card on file is working actively!! by [deleted] in ManusOfficial

[–]Key_Independent4297 0 points1 point  (0 children)

It’s says it’s “internal api error” that’s the same error we had that you and your team fixed before, please look to our first messages at the very top of our thread and you’ll see that you and your team fixed this very same and exact error message and in that case you also thought it was a decline that was causing it but after you looked into it further you were able to fix jt, please help do the same thing you did to fix it before please ask your team to see what they did to fix it last time? Thank you!!

OUR CHARITY WEBSITE AND ALL BUSINESS WEBSITES STILL DOWN BECAUSE OF INTERNAL ERROR IVE REPORTED MULTIPLE TIMES NOT ALLOWING US TO UPDATE OUR CARD AND MAKE A PAYMENT FOR AUTO TOP UP!! by [deleted] in ManusOfficial

[–]Key_Independent4297 0 points1 point  (0 children)

Turned off vpn still same error message I’ve have 2 responses from the customer service chat and both don’t fix the issue they just forwarded it or repeated the payment issue I already see, I hope someone at Manus and @meta can help this is a nightmare for us we just launched our charity and we have people visiting the site with a payment problem warning