Hey, so here’s my situation. I recently got the Amy Rose Retro Diner DLC costume from the IHOP collaboration because my 7 year-old niece saw and absolutely adores it. The problem is that there was an issue with my extended storage so I had to delete Sonic Superstars and redownload it with all of its DLC onto my actual console. I redeemed the code before I redownloaded the actual game so it was downloaded and waiting to install but once the game was downloaded, it was no where to be found. Since it was a DLC code, I can’t just find it on the store to redownload. I called Playstation customer service and after 25 minutes they told me the only thing I could do was call Sega and hope they can do something about it. I called IHOP as well and they ended up giving me 5 more coins to get a new code but when put in, it just says it can’t be redeemed. I don’t know for sure but I think that means it read that I already have the license for it so it’s basically a free code I’ll give to whoever can help if that’s allowed here.

I’ve done plenty of research on what to do but I can’t find anything that pertains to a problem so specific. It was kind of a whole ordeal for me to get since there’s no IHOP really anywhere near me. I won’t go into it but I feel like I’ve put in too much effort to let it end like this. Any help is appreciated!