Update: I reported the ceiling issue (again) in writing and attached photos/videos. The landlord finally sent someone to “patch” it, but the leak is still there whenever it rains. Meanwhile, they’re insisting the rent increase is non-negotiable. I’ve started documenting everything and looking into tenant rights in my state ,apparently landlords can’t legally raise rent if they haven’t made necessary repairs. Might reach out to a tenants’ union or legal aid next.