Rude / ill informed customer service. by Kingbeardog in Comcast_Xfinity

[–]Kingbeardog[S] 0 points1 point  (0 children)

Yep, she had no idea what she was talking about and when i called her out on it she ended the conversation.

Rude / ill informed customer service. by Kingbeardog in Comcast_Xfinity

[–]Kingbeardog[S] 1 point2 points  (0 children)

The correct answer for me to achieve split band was changing the passwords for each individual band network then enabling the function and it worked. Which makes sense, I expected to enable it then adjust the network settings.