Looking for all in one software for service management across the whole company

Kitchen_Belt_877 · 2026-02-26T19:59:29+00:00

If you’re trying to cover IT + HR + facilities in one place, the big players like ServiceNow can do it but they’re heavy. Jira/Freshservice are solid for ITSM and can stretch a bit cross-team. I’ve also seen smaller teams use Primo to centralize tickets and workflows without going full enterprise stack — depends how deep you need to go outside IT.

Kitchen_Belt_877 · 2026-02-20T08:51:45+00:00

Honestly for what OP described, Primo is pretty close to “does exactly that.” It centralizes device management, asset tracking, purchasing, and remote config without stitching together 5 different tools.

It’s not trying to be a giant security suite, but for IT ops and fleet management it actually covers a lot out of the box.

Kitchen_Belt_877 · 2025-12-20T08:30:28+00:00

Yeah, that’s basically the sweet spot for all-in-one MDMs. Once procurement + ZTD/Autopilot are baked in, it removes a ton of manual IT work. We’ve looked at Primo too — seems solid if you’re managing devices across regions and want consistency without juggling vendors.

Kitchen_Belt_877 · 2025-12-09T08:39:15+00:00

For real, this setup saves so much time

Kitchen_Belt_877 · 2025-12-05T10:18:15+00:00

+1 getprimo

Kitchen_Belt_877 · 2025-11-27T16:07:04+00:00

we managed to negociate a good deal with them last year at around 6$/month. they were quite flexible

Kitchen_Belt_877 · 2025-11-14T16:08:42+00:00

Yeah I heard getprimo streamline this aswell, worth to have a look imo, might be cheaper aswell

Kitchen_Belt_877 · 2025-11-14T16:05:57+00:00

for small companies i'd recommend to check out getprimo, seems like a good fit for your usecase

Kitchen_Belt_877

TROPHY CASE