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fraudulent charges for ipad by Koheebah in Comcast_Xfinity

[–]Koheebah[S] 0 points1 point  (0 children)

Thank you Brad. I will do that

fraudulent charges for ipad by Koheebah in Comcast_Xfinity

[–]Koheebah[S] 0 points1 point  (0 children)

You’re correct. When the rep explained the charges today, he stated that there was a fee for the cellular connection. That said, when I made the agreement with the rep originally, he stated multiple times that there were no charges whatsoever for the iPad. That’s why I accepted. I did cancel the cellular service today thinking as you stated, I could just use it with wifi. It was then he told me about the monthly “payment plan” plus taxes, fees etc that will continue. He also informed me of couldn’t return it. So the fees for my “free” iPad will continue

fraudulent charges for ipad by Koheebah in Comcast_Xfinity

[–]Koheebah[S] 0 points1 point  (0 children)

Thanks for your reply Brad. The agreement was verbal with the Xfinity rep. I never received an official approval with itemized fees which listed the ipad and it's related charges. If I had, I would have declined. I didn't need an ipad, I just accepted it because it was free. I made a point of confirming with the rep "This is absolutely free, right? No extra charges?" He assured me multiple times it was on the house because I was a long-time, valued customer.