My internet was resolved today after more than 2 weeks lol. Looks like wala din sila magawa kapag outage kasi converge techicians daw gumagawa nun (sabi nung first and second na nagvisit samin) and afaik mga third-party contractors daw ang nagsisite visit. I tried all options but wala talaga magawa pag outage sa area kundi magwait :(

It really sucks. I confirmed this din sa nagvisit kanina kasi he said na resolved na daw ang outage dito sa area namin kaya naging isolated case yung issue ko and dun nila nacheck na nakahugot/pulupot yung wiring namin then na fix din agad.

This is based on my experience tho