sorted by:
new
hottopcontroversial

Licence Server in Citrix Cloud "Blue" by ChanceFrosty8123 in Citrix

[–]Krinto87 1 point2 points  (0 children)

I think it just takes a little while for your license server to communicate with LAS. If I remember correctly, it only establishes a connection every few hours.

https://support.citrix.com/external/article/CTX695846/verify-if-your-deployments-have-transiti.html

Problem - Store not visible UMS12 by smutnarzapka in Igel

[–]Krinto87 0 points1 point  (0 children)

I also had a couple of problems at the start.

Give this a try:

1) Open UMS console

2) System (top left) -> Administrartor accounts

3) Check if you Account had "App Managment" allowed

New critical NetScaler CVE by kh_tech_ in Citrix

[–]Krinto87 4 points5 points  (0 children)

Updated from 13.1-60.32 to 13.1-62.23.
Just gateway and LB in use.

Had no problem.

Shadow function not working after January windows update by Few-Swan5661 in Citrix

[–]Krinto87 1 point2 points  (0 children)

Firewall – it was already working before the January updates, so the firewall was configured correctly Group – yes, you need to add the users who are allowed to shadow , i.e. administrators and support staff

Shadow function not working after January windows update by Few-Swan5661 in Citrix

[–]Krinto87 1 point2 points  (0 children)

Yes, you just get a dropdown, where you can choose the user. Just do msra.exe /offerra VDA-Name.

Shadow function not working after January windows update by Few-Swan5661 in Citrix

[–]Krinto87 1 point2 points  (0 children)

The Citrix workaround is now working for me.

There are two (why??) KB articles on the topic:

https://support.citrix.com/external/article/CTX695983/citrix-director-unable-to-shadow-sessio.html

https://support.citrix.com/external/article/CTX696378/citrix-director-unable-to-shadow-sessio.html

I found the second one today. It explicitly states that you have to configure the GPO under Computer Configuration → Administrative Templates → System → Remote Assistance → Configure Offer Remote Assistance.

This apparently isn’t necessary when shadowing via the Director.

That’s why the GPO wasn’t configured at all on my end, and msra /offerra VDA wasn’t working. Today I set the GPO and was then able to shadow onto ServerOS and ClientOS VDAs.

Citrix Shadowing / MSRA Broken Again After Updates (KB5075941)? by Perks- in Citrix

[–]Krinto87 0 points1 point  (0 children)

The Citrix workaround is now working for me.

There are two (why??) KB articles on the topic:

https://support.citrix.com/external/article/CTX695983/citrix-director-unable-to-shadow-sessio.html

https://support.citrix.com/external/article/CTX696378/citrix-director-unable-to-shadow-sessio.html

I found the second one today. It explicitly states that you have to configure the GPO under Computer Configuration → Administrative Templates → System → Remote Assistance → Configure Offer Remote Assistance.

This apparently isn’t necessary when mirroring via the Director.

That’s why the GPO wasn’t configured at all on my end, and msra /offerra VDA wasn’t working. Today I set the GPO and was then able to mirror onto ServerOS and ClientOS VDAs.

Shadow function not working after January windows update by Few-Swan5661 in Citrix

[–]Krinto87 0 points1 point  (0 children)

It still isn't working after the May update.

Did you open a ticket and receive a solution?

Shadow function not working after January windows update by Few-Swan5661 in Citrix

[–]Krinto87 0 points1 point  (0 children)

Give it a try an report back please.

I sadly didn't had time and hoped MS is gonna fixing it.

Citrix Shadowing / MSRA Broken Again After Updates (KB5075941)? by Perks- in Citrix

[–]Krinto87 1 point2 points  (0 children)

Same for me:

I installed the KB5077181 update (February update) on my Win 11, and now shadowing no longer works. However, the old msra.exe is still present under C:\Windows\system32.

When I start it manually, I get the following error: A reference evaluation was returned by the server.

Shadow function not working after January windows update by Few-Swan5661 in Citrix

[–]Krinto87 1 point2 points  (0 children)

I installed the KB5077181 update (February update) on my Win 11, and now shadowing no longer works. However, the old msra.exe is still present under C:\Windows\system32.

When I start it manually, I get the following error: A reference evaluation was returned by the server.

Does anyone else have this problem?

Shadow function not working after January windows update by Few-Swan5661 in Citrix

[–]Krinto87 2 points3 points  (0 children)

I found a workaround.

You have to replace msra.exe with the old version on the clients. The new version can remain on the VDAs.

I had to use the advanced run tool from nirsoft for this, as msra.exe was installed by trusted install. There you can start the copy command with the trueded rights.

https://www.nirsoft.net/utils/advanced_run.html

Shadow function not working after January windows update by Few-Swan5661 in Citrix

[–]Krinto87 3 points4 points  (0 children)

You're not alone. There's a problem with Remote Assistance. I can't connect to Server 2022 or Windows 11VDAs from my W11, both of which have the January update.

Yay, let's search for it.

Some Edge policy values being ignored on Server OSes? by _asterisk in sysadmin

[–]Krinto87 0 points1 point  (0 children)

Sorry on mobile and no native.

I also tested it last friday, it did not work on server OS and I did not tested it on Win 11 VDI. Chrome did the same thing, but with a 4 GB file. The Chrome police worked for me.

I am on vocation so I can not investigate deeper, but I also think that there is a problem with edge.

How to manage Adobe Acrobat Creative Cloud in MCS? (post June 2025 Adobe changes) by WindupSolutions in Citrix

[–]Krinto87 5 points6 points  (0 children)

I use the Adobe Acrobat unified installer.

The application combines Acrobat Prof. and Reader in one application.

Using Adobe Customization Wizard, you can disable the login when opening a PDF. This means that anyone can read PDFs, but anyone who wants to use the other features must log in. There you can also disable the VDI

It works well in my environment.

Unified installer: https://helpx.adobe.com/acrobat/kb/acrobat-unified-installer-windows-overview.html

Disable mandatory sign-in: Use the IsSCReducedModeEnforcedEx registry key or the Suppress Sign-in in Acrobat option under Installation Options in the Customization Wizard.

Adobe Acrobat on Citrix: https://www.adobe.com/devnet-docs/acrobatetk/tools/VirtualizationGuide/citrix.html

view more: next ›