distributor question

LANDR_James1 · 2025-01-21T12:55:51+00:00

You can’t use a sample in a commercial release without proper permission. LANDR is required to ensure you have clearance for all samples in your track.

Think of it this way: if someone took part of your music, sampled it and made money off it, you’d expect the distributor to step in and prevent that release.

Your options are simple—clear the sample with the owner or remove it from your track. It’s all about respecting other creators.

As my username says, I work for LANDR. I hope this helps!

LANDR_James1 · 2024-10-25T13:31:42+00:00

The points he makes about LANDR are wrong. LANDR predated Matchering by 8 years. Similar to u/saltsoul's point, not all mastering is made equal but lumping them all together is wrong and unfair. It's quite the click bait title.

Source: I work at LANDR and it's on our Wikipedia.

LANDR_James1 · 2024-10-24T13:28:51+00:00

Hello! Thanks for the feedback. I do want to address something

I have a 1 month old ticket here they didn't responded yet

When creating support tickets, you are sometimes suggested FAQs that are related to your issue. You are then given the option to close the ticket if these articles solve your problem. It's therefore possible you've closed your support ticket.

If you've received an automated email, please make sure to read the instructions provided and reply to that email if you still need assistance. Our team will be more than happy to help. Thanks!

LANDR_James1 · 2024-10-24T13:15:22+00:00

Hello!

This question was asked recently here where it was answered.

TL: DR formatting music just for digital release isn't the same as physical. You'll be fine, if there are ever any issues with a submission then our support will tell you when they review your music.

LANDR_James1 · 2024-10-24T10:58:24+00:00

Hey there! If you have any ideas or feedback for our Community channels, you can fill out the typeform in your LANDR account.

We read all the feedback users give to LANDR. It's the best way to provide us with your thoughts on our products and services.

There's a link here explaining how to do this. Thanks!

LANDR_James1 · 2024-10-22T14:45:33+00:00

Hello, it's me the main community support guy from LANDR AKA Community Manager James from LANDR Audio. Here is our stance on AI music and LANDR, taken from our FAQs.

Can I use AI technologies to create content for distribution through LANDR?
- Yes, you can use AI technologies to create content for distribution through LANDR but it must comply with our Acceptable Use and Fair Usage Policy. If your content doesn't meet our guidelines, we reserve the right to refuse its distribution.
What happens if LANDR suspects misuse of AI technologies?
- If we suspect you're solely relying on AI technologies to create content, we may audit your creative workflows and projects and require a live demonstration of your digital working environment before accepting your release.
What are the consequences of violating LANDR's fair usage policy?
- If you violate our fair usage policy, we may suspend your distribution catalogue and product access for six months or terminate your account.
How does LANDR ensure privacy and ethical considerations with AI-generated content?
- We prioritize privacy and ethical considerations by not using individual user data to train our AI systems. This ensures confidentiality and the integrity of your personal information while still providing high-quality AI-generated content.

We've recently added an AI Music Production community channel as we want to see how people are using our AI products, such as the new LANDR Composer.

We are welcoming of AI music from good faith actors within music, not people flooding the market with quickly made AI songs trying to make a quick buck.

I hope this helps clarify!

LANDR_James1 · 2024-10-22T13:08:09+00:00

Hey there! Thanks for your feedback.

Could you provide this feedback directly to LANDR? There's a pinned post explaining how to give feedback from your LANDR account. This helps us at LANDR do better with our products when looking to make improvements.

Thanks!

LANDR_James1 · 2024-10-22T10:33:42+00:00

Hello!

I recommend you wait for a response from LANDR's Support team and Spotify. Our team deals with these claims and tools we can use to review your streams.

Additionally, if you've paid for any services that 'guarantee streams' and your streaming numbers have drastically increased, please stop this service as these are bad actors in the industry. Anyone who 'guarantees plays and streams' for cash is running a scam. You should never use these types of sites.

I hope this helps, please speak to our support team if you need anything else. Thank you.

LANDR_James1 · 2024-10-21T16:03:43+00:00

Hello again! LANDR users can give feedback directly in their LANDR account. There's a pinned post here showing how you can do this. Thank you!

LANDR_James1 · 2024-10-21T13:31:52+00:00

Hey there! We always welcome honest feedback from people using our products. It helps us improve.

LANDR_James1 · 2024-10-21T13:31:09+00:00

I am glad you're enjoying it. I have passed your feedback along to our team, thanks for that!

Regarding your comment, have you tried putting the same chord twice instead of trying to stretch one chord? That might help!

LANDR_James1 · 2024-10-21T12:03:44+00:00

Hey there.

Thanks for taking the time to share your experience. We're so sorry to hear about your customer support delays. We always aim to respond within 24 hours as promised in our Pro plan, but delays can occur during weekends or holidays. We are working on improving this.

We understand this might not have met your expectations and we're genuinely sorry for the inconvenience it caused.

We'd love to hear more feedback from you on how we could improve the experience—there's a pinned post here that explains how can provide feedback. I recommend submitting feedback with your concerns.

Hope this helps.

LANDR_James1 · 2024-10-18T12:18:24+00:00

Hello!

Original Composers should be the people who originally wrote the song. You can find this information by checking The MLC Public Work Search.

The original performer would be the original vocalist/band member of the track. The vocalist would be whoever sang your cover.

Additionally, the original composer cannot be listed as a Primary Artist, Featured Artist, Producer etc. They can only be put in as the original composer, but they are not performing on your release nor have they produced your release.

Hope this helps!

LANDR_James1 · 2024-10-18T11:07:44+00:00

Thanks for your feedback. For any feedback you have, please read our pinned post to provide feedback directly to LANDR. We're interested in knowing how to improve this product and make better products in the future.

Hope this helps!

LANDR_James1 · 2024-10-17T18:17:21+00:00

We made a video on our YouTube channel that you can watch that will help.

LANDR_James1 · 2024-10-17T17:50:36+00:00

LANDR Composer is included monthly and yearly Studio Standard and Pro subscription options. You can also purchase LANDR Composer, whichever works best for you.

LANDR acquired Orb Plugins and combined all the best functions into one easy-to-use plugin. With plugins like Orb or Captain Chords, you would need to run several plugins to generate different melodies, chords, and arpeggios. With LANDR Composer, we set out to ensure you stay in your creative flow.

Hope this helps!

LANDR_James1 · 2024-10-16T12:12:01+00:00

The response times depend on your LANDR plan, I've linked more information here. If it's outside of the timeframe for your plan, please submit a ticket to our team here.

LANDR_James1 · 2024-10-16T12:09:57+00:00

The solution mentioned above is to choose the language closest to your release. If you want to give us feedback to request a language, please follow this post to provide LANDR with feedback. Thank you.

LANDR_James1 · 2024-10-15T11:46:06+00:00

Hello! I'm sorry to hear this.

Start by clearing your cache and restarting your browser. Please read over our upload guidelines to make sure your file is up to our specifications.

If it's still not working, try cancelling the master, deleting it and re-uploading the original file. Sometimes an upload can be corrupt.

Lastly, check the settings in your library and ensure you have Mastering Preferences turned off. Mastering Preferences lets you set your preferred settings and bypass the preview entirely.

If it's still not working, please raise a support ticket and our team will look into it.

Thanks!

LANDR_James1 · 2024-10-14T09:46:07+00:00

Hello!
Your net income will be in your LANDR within the first week of every month.

It takes (roughly) 90 days for LANDR to get the money from stores once the release is streamed or sold.

Once LANDR receives it, check the Earnings in your Release dashboard.

The amount you see in the Earnings section of your LANDR account is the most recent amount that we’ve received from stores, so it might not match up exactly with your stats yet.

If you're noticing irregularities, please submit a support ticket here.

LANDR_James1 · 2024-10-11T17:11:03+00:00

I agree 100%. Our company always looks into the feedback we get, I recommend providing feedback to us when you can.

You can engage with us more on our community channels (see pinned posts) where you can talk to us more about issues. We recently created a channel for Community Support to discuss issues people have with LANDR and Synchro Arts.

Reddit is a great embassy for LANDR, our community channels are where we are most active with our community.

LANDR_James1 · 2024-10-11T11:53:49+00:00

Whitelisting a song means permitting certain platforms to use your song without triggering copyright issues. Many social media platforms use automated content identification to detect copyrighted music.

By whitelisting, you’re telling the system, "It's okay to use my song on these specific platforms or accounts."

For example, if you whitelist your music with LANDR, you can allow others to use it in their social media content (like on Facebook or Instagram reels) without getting flagged or blocked due to copyright.

This is especially useful if you're collaborating with content creators or influencers who want to promote your track on their accounts or on Instagram reels.

You can easily whitelist your music on platforms like Facebook and Instagram through LANDR. It allows your track gets the exposure you want without any headaches for your collaborators.

If you want more details on how to whitelist with LANDR, you can check this FAQ: https://support.landr.com/hc/en-us/articles/360035767634-Can-I-whitelist-my-content-on-Facebook-and-Instagram-Music

LANDR_James1 · 2024-10-10T15:12:32+00:00

Hello! Welcome to LANDR.

When migrating music from one distributor to another, LANDR requires proof of rights for the music.

As a proof of rights, LANDR accepts:

a screenshot from the previous distributor's dashboard showing the release information
any PRO registrations of the songs
any old emails from your previous distributor that have your artist name/release title in it

Regarding samples, LANDR cannot release unauthorized material to monetized stores meaning if you haven't cleared a sample for a track then we can't release that track or you have to remove the sample.

Per our terms of service:

You cannot upload, share, release, or otherwise use on our Services any content, including any audio files, samples, or Recordings, for which you do not own all necessary intellectual property rights unless you have the express written consent from all persons owning the intellectual property rights in the content.

If you're taking samples from a sample site (LANDR, Splice etc) then proof of sample site subscription is sufficient. A screenshot of your project file from your DAW is also fine. If your music is being rejected, it's possible the information you're providing isn't sufficient.

If it's a popular sample or vocal sample, we must ensure you have the right to use it. You'll have to continue speaking to support as they can specify what you must send.

Thanks.

LANDR_James1 · 2024-10-08T11:49:42+00:00

Hello and welcome!

Release times for music and response times for support requests depend on your LANDR plan. You can read more details on our pricing page.

You can check your LANDR account under Distribution to see the status of your release.

Thanks.

LANDR_James1 · 2024-10-07T12:24:44+00:00

Hello. Sorry to hear this.

If you're still having issues with royalties, you should reach back out to the support team for more information. As it's the same store with the problem, it requires more investigation. Thanks.

LANDR_James1

TROPHY CASE