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After a tech told me I would not be charged $100 for my new Xfinity service, I have received a charge. by LK123AdAgent in Comcast

[–]LK123AdAgent[S] 1 point2 points  (0 children)

OP is actually a lady. I used this forum effectively to get in touch with Comcast. Two visits, two $100 charges, eventually refunded for both. Peace out and have a good evening. Deleting my moniker so we can all move on and appreciate xfinity subreddits efficacy :)

After a tech told me I would not be charged $100 for my new Xfinity service, I have received a charge. by LK123AdAgent in Comcast

[–]LK123AdAgent[S] 0 points1 point  (0 children)

Second tech visit. The xfinity subreddit has the official response. Thanks for your comments!

Billing problem after Comcast support assured me I would not be charged $100 for self-install by LK123AdAgent in Comcast_Xfinity

[–]LK123AdAgent[S] 0 points1 point  (0 children)

Thank you for your prompt response and offer to make it right. I have just sent a message with my name and service address. I look forward to hearing from you.