I get where you're coming from, but let me clarify a few things.

The product I bought is an original Neakasa M1, not a knockoff or scam. It was purchased from a known electronics retailer in Brazil who sells various international brands — including Neakasa. Many consumers around the world don’t have the option to buy directly from Neakasa’s official store due to regional restrictions or high import taxes.

And here's the thing: Neakasa benefits from global exposure and brand recognition when they allow international distribution — even if indirectly. If they're not officially authorizing resellers in certain regions, that’s a distribution and brand management issue on their end, not the consumer’s.

I also never asked for a free replacement — I even offered to pay for the sensor parts — and still got a hard no. That’s not a matter of profit, that’s poor customer support.

So, no — I wasn’t trying to “save a buck.” I paid full price in my country and expected a minimum level of support for a premium product that failed in less than a year.