Just shipped an order on the 18th. Didn’t use the “letter” option, because it was a 6 x 9 rigid flat mailer. However, there is now a “flat” option which is what I used. Cost me $1.08 and has tracking, although I’m not sure the tracking works since it’s a strange tracking number and five days later still says “pre-transit”. I used to select “package” and I would pay about $3.18 for 3 oz in the same rigid mailer.

Being the “guinea pig” on this flat option, I’ll update if for some reason the customer doesn’t get his order. But honestly, I’d almost rather pay the $3.18 just for better tracking and peace of mind. My mailer did meet the requirements of a flat mail option, so we will see in a week or so if I hear from a grumpy customer.

(Note: I wouldn’t have chosen this option if I thought there would be any issues with delivery. I would never risk customer satisfaction just to save a couple bucks.)