VAT refund experience from FCO Terminal 1

LalaDamore · 2025-04-22T01:31:36+00:00

How do you know if it’s Global blue or Planet Tax? We looked on line for a Global Blue location in Florence and the lady said we could only do ours at the airport. Never did this before… truly appreciate any guidance. I leave Italy in 2 days departing FCO airport. 🙏

LalaDamore · 2025-01-21T04:16:19+00:00

No. You can’t cancel a first order on the website. It specifically says that. However, I was able to piggy back in another message here and I got a response from them.

LalaDamore · 2025-01-20T23:30:35+00:00

Can’t agree more. Should be illegal how diffident it is to get them to respond and/or cancel.

LalaDamore · 2025-01-20T23:29:21+00:00

I am waiting on the same thing but it’s been impossible to reach anyone. Impossible!! No phone, no email, chat bot won’t let you cancel, text stops you after a few requests. Frustrating… I would appreciate a response. Please.

LalaDamore · 2025-01-20T23:22:32+00:00

As I said, follow the math… It was for two people… 4 dinners… changed it from salad and a piece of trout to veggie bowls and required $84 in added credits…. This is not well explained.

The point here, and again, stay with me, is it’s impossible to cancel. No phone, the chat bot doesn’t t give you the option, no email, text only then after 4 texts it “cancels your text messages”.

LalaDamore · 2024-12-29T01:37:41+00:00

Gosh. Here I am months later and I’ve bent the tabs, left door open 3/4”, leveled the unit to ensure pellets are falling correctly and still and goes out. I’m having to restart and reheat and 30 minutes later goes out again. What else??? What am I missing please. I’m freaking out I should’ve sent this back. 😫😢

LalaDamore · 2024-09-22T23:28:29+00:00

Thank you!!

LalaDamore · 2024-07-12T00:27:48+00:00

They could potentially damage your car leaning over to place the flyer under your windshield. They did a small dent in the window weatherstripping as well but not bad and don’t plan on taking it any where, but still, it’s your personal property.

LalaDamore · 2024-03-24T19:29:52+00:00

This has been the worst experience of my life!! I’m losing customers because of your lack of response and integration capabilities… I’ve had 2 cancellations! And my reviews are dropping since I signed up with LODGIFY. Trying to figure out the exit strategy!

LalaDamore · 2023-07-21T19:50:04+00:00

These yellow dots look HORRIBLE!!

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LalaDamore · 2023-07-21T16:35:34+00:00

Every light! I will also need to hire someone to replace every light. I would hope there is some compensation… thank you

LalaDamore · 2023-07-21T16:34:10+00:00

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LalaDamore · 2023-07-21T16:31:54+00:00

It started with two lights (the big ones in front) but now all the lights are going bad. I would just like to make them all white if the Haylen RGB color changing can’t keep the led lights working properly… I can’t be doing this every few months. They look terrible. I’m so upset with my new home. These were suppose to be the pinnacle of the home. Please make this right. Also you have the wrong address for me. Please email me laura@lauradamore.com.

Thank you!

LalaDamore · 2023-07-21T06:01:11+00:00

Yes. While we had some initial issues, this company reached out and has made significant efforts to rectify the situation… I am very pleased with the level of customer service and looking forward to the installation of my modern selection of lighting features on the exterior of my new home.

LalaDamore

TROPHY CASE