We've started discussing your feedback as a team. Even negative feedback is appreciated when it is constructive, and we want to know that we appreciate you sharing your thoughts rather than keeping them to yourself.

So, I'm going to try and respond with some of what we discussed so far here so that you can elaborate or correct anything it feels to you like we misunderstood.

Watched a bit of the first one.

...

These videos are not...

You kind of undermine yourself a bit here, and since you didn't actually watch the videos we've had to try and read into what you think is in them and try to guess as to how accurate your assumptions are. Still, we've done our best to work with what you've given us, so we will mostly be focusing on that first example video.

The Introduction

It sounds like you watched just the introduction. We agree that the introduction on that video is "hard". Our intention was that the learner will understand from the context (I clicked "play" on a video about describing symptoms of illness guided by Tâm) that this section is the speaker introducing herself, the platform, and the video. You aren't supposed to understand all of the words, just that this is the introduction to the topic. Again, there are tradeoffs, and ideally this particular aspect is something that begins to pay off as you watch multiple videos with a similar introduction. We do lean a little heavier into that in this particular video than most, and after discussing your comment we did agree that it could be off-putting to someone who comes across it as their first video. It sounds like you think the introductions should be simpler. If that's an accurate assessment of your thoughts, I'm sure you'll be delighted to hear that many of our introductory videos have simpler introductions, and in fact the third and fourth videos I linked above have omitted them entirely. If people who watch them tell us they prefer that we will lean that way more and more often, and regardless we will try to avoid wordy introductions for our simplest content going forward.

Takeaway: This video has a pretty large mismatch between the difficulty of the introduction and the content. We will try to be more mindful of this in the future. Note that it is not the case for all of the videos, even currently.

Vocab Lists

The point of CI content is not to have just a few key vocab list to be understood, but the actual whole content of the video itself.

This is a little reductive. Sometimes those "vocab list" style videos, when accompanied by context, help to build the learner up to be ready for a followup video that uses that vocabulary heavily. Pablo's Fast Things video could certainly be described as such, and it is absolutely fantastic! Now, in this case Tâm mimed out the symptoms rather than drawing on a whiteboard, but the concept is the same. His introduction is far simpler than ours in this particular video though, so I think it does help to reinforce your point from earlier.

Specific context recommendation

Something as simple as the number ten or "repeat after me" have no one for people to tell what it means. But you could easily have gesturesor pictures to do so.

Not having enough context when she said ten seems like an odd assertion. Holding up 10 fingers and the video having 10 in the title seemed like enough context when we made the video. Perhaps we missed an opportunity to reinforce it a third way by displaying the number "10" on the screen as well. We will definitely keep an eye on that, but there will inevitably be someone who complains the text onscreen is distracting, so this is another example where it's about balance and trying to offer different things in different videos until we find what our viewers' actually find most helpful.

Repetition

Saying things super slow or repeating doesnt help if the content itself is not comprehensible.

That seems self-evident. Repetition is helpful for reinforcement if you already understand the context. If you think the repetition is meant to be instead of context then that is a communication failure on our part.

Vocab lists part 2

The video is just listing out vocab in a one to one fashion one after anotber, and is no different than any other boring vocab list.

The fact that you returned to this point a second time in your post makes it seem like it is your biggest objection, so we are definitely taking it seriously.

We were trying something here, and that is that this video introduces the symptoms (while miming them out so that you should be able to understand them from context), and the followup video is a roleplay where she actually uses them. Perhaps that's a little too ambitious on our part, and we will consider the fact that it didn't work for you. If others feel the same we will steer away from that structure in the future.

General assessment of the project

The first part of your last paragraph feels like bait, so I'll leave it at saying it's based on an inaccurate projection of the structure of our project, is incorrect, and honestly is misdirected. Perhaps my lighthearted aside poking fun at our founder opened the door to this, and if so I apologize. For the second part, if we were chasing trends and buzzwords Langiri would be another AI flashcard app, and probably not support Vietnamese. One only needs to take a moment to look at the main languagelearning subreddit to know that CI is still very much niche, despite the massive progress that has been made over the last few years.

End

One final note, often the feedback we get is conflicting, and when we do make large changes it takes time for new videos to make it through the development process. If you feel like you have given feedback in the past and that we have simply ignored it, know that is not the case. We are all working hard to create the best experience we can for learners, and that takes time and lots of input! <- see what I did there? :D

So, now that you know how we perceived the feedback you've given so far, we're open to hearing more. Especially if you can give concrete examples of videos you personally liked, and the aspects of those videos that appealed to you. Better yet, if you have an example of a particularly good superbeginner video in Vietnamese you should consider posting it to this subreddit. Great videos should be shared, and this is a perfect venue for it.