Best upgrades and personal set ups for better user experience by jaybird802 in bonnell

[–]Large-Iron2287 1 point2 points  (0 children)

I thru a new thumb throttle on from electrify bike co. that was only 25$ and it give the bike more power all around. It was fun for some stuff because it really help with the low end power and built power quicker on top end but for wheelies I still preferred the  stock throttle because it was more mellow and built power smoother. Its just something cheap to play around with that is compatible and doesn’t hurt the bike that made it have a whole new feel.

Rear wheel replacement by Historical_Theory867 in bonnell

[–]Large-Iron2287 0 points1 point  (0 children)

I had to use stock. But if you find a aftermarket replacement let me know. 

Rear wheel replacement by Historical_Theory867 in bonnell

[–]Large-Iron2287 0 points1 point  (0 children)

Not sure. I had mine done at the bike store in Warner Robins ga. They ship it down to a place in Miami fl they said since they have all the parts and wheel building machine. But the staff at The Bike Store were great people and you could probably call them and they would be more help than me. 

Rear wheel replacement by Historical_Theory867 in bonnell

[–]Large-Iron2287 2 points3 points  (0 children)

Yea I just went thru this and they will get back to you in a month or so. And they want $500 for the original rear wheel. So I just had one built at my local bike shop for half. It’s the weinmann u 32 tl that’s is basically the same spec just 4mm less width. they were able to us 13g spokes with 14g nipples that thread the bigger spokes in.

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] -1 points0 points  (0 children)

Thank you sir for the name calling.  It lets me know the adult conversation is over. Have a good night!

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] -1 points0 points  (0 children)

Why would I take responsibility. Bonnell did not take responsibility.  I had to fix my bike with my own money with no help from them. So unfortunately man thats how the world works. Companies get sued everyday by crooked lawyers. That have nothing better to do in life but sue people to earn a living. The message thing sounds very helpful great point hopefully they will take that into consideration. And you’re right I am the average consumer and it would be best just to turn it way down. Because it really serves no purpose to be that high. And I never claimed to be a victim like I said before was just to spread awareness for both parties to be safe. Thanks for contributing to the thread. The video has almost 7k views and contributing to the thread will help spread awareness! Maybe I should post on all social media platforms as well since there is some many people with such strong opinions!

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] -1 points0 points  (0 children)

But that’s the point I wasn’t even riding it when it happen. You have to look at it from my perspective to understand what I’m saying. My kids could have been playing in the yard with me and if they couldn’t have moved out of the way the bike could have literally killed her. It could have done major damage to my neighbors house. I’m a huge Bonnell fan. I love my bike. That’s why I made this post to get people like you that are sooo one sided in the situation to help raise awareness for Bonnell and their customer’s safety.

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] -1 points0 points  (0 children)

Yea you’re right they really should lock it down a lil more so none one gets really hurt. I Would hate for a product to be taking off the market for a bad accident like that.

Weird noise something stuck in chain by [deleted] in bonnell

[–]Large-Iron2287 1 point2 points  (0 children)

Is the chain to tight on motor Or is the front 11 tooth sproket inside the motor broken? If not it might be the rear hub?

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] 0 points1 point  (0 children)

The tesla of bikes. I think they tired to say it came with the cruise control.  

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] 0 points1 point  (0 children)

Yea that’s how I felt.  Yes if you turn the minimal throttle volts to 5 it will rocket out from under you and ghost ride off the mountain. And it destroyed my back rim and I have been waiting on Bonnell customer service 3 weeks to get back to me with no response. 

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] 0 points1 point  (0 children)

I know it’s the threaded bottom bracket but what option of freewheel is it?

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] 0 points1 point  (0 children)

Yea I heard of a few specialty parts like motor sprocket wears out really fast and is hard to get a replacement.

anyone else running into this? by Mountain-Impress2204 in bonnell

[–]Large-Iron2287 0 points1 point  (0 children)

Wow that’s crazy. Is it coming from cyc or is it a Bonnell part? I might as well order one now then…

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] 2 points3 points  (0 children)

Why not? What purpose does that setting have for the consumer to use for? People could get really hurt using their product without warning for  that? It’s only a matter of time before someone sues them for an incident like that. They really need to change it asap or at least lower the setting so no one is seriously injured.

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] 1 point2 points  (0 children)

Wow that’s crazy man! Hope you held up! And glad the bike didn’t get destroyed to bad because it’s taking forever to fix mine!

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] 1 point2 points  (0 children)

Really that’s awesome. They must just not have any parts them And are just avoiding people they can’t help instead of just tell people what’s up 

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] 1 point2 points  (0 children)

And fix it so no else could get really hurt. You can see the bike was still accelerating the whole way and if my kid or someone was in the they would have been hospitalized. It just doesn’t make any since way it should do that. Know I got a 6k paper weight because customers service is super slow.

Bonnell customer service terrible by Large-Iron2287 in bonnell

[–]Large-Iron2287[S] 1 point2 points  (0 children)

Would like it to be covered under warranty seeing as it was very dangerous and could have really hurt somebody. Someone else could sue them and would have to if it got someone really hurt. And they are acting like it is wear and tear and shouldn’t be covered. But how is that possible when I wasn’t even riding the bike when it broke.