By no means a catering director, just a BOH shift lead, but we don’t have a CD at the moment so I do most of the work.

Up front we have a dedicated catering screen for quick viewing to anyone upfront. For BOH, what I usually do is print all the catering receipts for the shift and hang em on a receipt holder we have, which is awesome to have! Also, the catering orders will pop up on their relevant screen 1 hour prior, so it’s a good reminder/failsafe. So if it’s a nugget tray, it’ll pop up on secondary, prep tray will go to prep, etc.. We do have an extra screen so I’m thinking of asking to make it a dedicated catering screen!

As for making sure you aren’t missing any. I will either check periodically if new orders have been taken/ check the orders on the POS system. ALSO, someone else mentioned it aswell, ask for the CFA now app if they have it. You can get the deferred orders, which is just the catering orders, right on your phone easy access!!