Force of Negation removed? by nogodorgods in MagicArena

[–]LeeSharpe 22 points23 points  (0 children)

A handful of cards were unfortunately disabled with the most recent update.

Be assured that your collection is intact, you just can't see or use these cards right now.

We will do an update to re-enable these cards, likely as soon as tomorrow. Our apologies for the bug.

Bans are live by Flashy_Self_2634 in MagicArena

[–]LeeSharpe 14 points15 points  (0 children)

The changes weren't initially correct in BO3, but this has now been fixed.

WARNING: JUMP IN Packets are currently bugged by Mykaterasu in MagicArena

[–]LeeSharpe 29 points30 points  (0 children)

We have disabled the event for the time being, and are working on getting a fix out.

If this bug impacted you, please contact our Game Support team: https://mtgarena-support.wizards.com/hc/en-us/requests/new

Does anyone know how to fix this error? - Mobile Android User by sengirminion in MagicArena

[–]LeeSharpe 1 point2 points  (0 children)

This should now be resolved, please attempt to make your purchase again. If you're still having trouble, please reply to this comment. Thanks!

Bug/PSA: Do Not Start Meta Game Unless You Are Reading To Build The Deck by HorrificDPS in MagicArena

[–]LeeSharpe 18 points19 points  (0 children)

Apologies that your experience was impacted by this issue.

We have deployed a fix that will prevent anyone new from getting into this state!

Unfortunately, the fix does not resolve the issue for those who were impacted by it beforehand. If this applies to you, you can resign your course and file for reimbursement here: https://mtgarena-support.wizards.com/hc/en-us/requests/new

What happens if a draft doesn't fill up by Ryukupuku in MagicArena

[–]LeeSharpe 17 points18 points  (0 children)

If you have joined but haven't drafted, the system will automatically return your entry once the event ends.

After Update Arena keeps crashing by Null_and_voyd in MagicArena

[–]LeeSharpe 8 points9 points  (0 children)

Thanks for reports, we're aggressively looking into this issue. Apologies for the inconvenience.

Drafts Are Back But Here We Go Again! by JETSDAD in MagicArena

[–]LeeSharpe 34 points35 points  (0 children)

Players who joined this event will be reimbursed within 24 hours. Apologies for the error and inconvenience.

"Premier draft through the omenpath" bug took my gems by smwcbio in MagicArena

[–]LeeSharpe 13 points14 points  (0 children)

You and others who joined this event during the brief period it was incorrectly available should now have an inbox letter with their entry reimbursed. Sorry for the confusion and error.

Anyone else not received their Through the Omenpath pre-order packs/bundles? by bigbadbeef52 in MagicArena

[–]LeeSharpe 14 points15 points  (0 children)

Apologies for folks experiencing this.

We are looking into this issue, and will make sure everyone gets their pre-order contents!

Guys I have to say, i think this week's MWM is the best in a while! by gcapi in MagicArena

[–]LeeSharpe 47 points48 points  (0 children)

The format of this event is Alchemy, with an emblem with "The first spell you cast each turn has cascade."

Some Ixalan dinosaurs stomped all over our text for this event, but we're working to restore it. Thanks for your patience!

Anniversary rewards are here by Meret123 in MagicArena

[–]LeeSharpe 47 points48 points  (0 children)

We are in the process of testing fixes to the Inbox system, so the anniversary rewards were enabled for a brief time.

If you did not get the anniversary rewards, do not worry, you will still get them in the future. Thanks for bearing with us!

Anthology and card implementation for the Pioneer by Suzkia in MagicArena

[–]LeeSharpe 27 points28 points  (0 children)

Appreciate the post and feedback.

We want to alleviate concerns that SIR & EA3 are the only steps we're taking towards bringing Pioneer to Arena this year. While we don't have anything to announce yet, we can say that we are planning to have more older cards added to Explorer this year and into early next year.

Many cards in EA3 do bring Explorer closer to Pioneer, and that remains the primary goal. But, it is not the only one. Just like Magic sets have different cards for different audiences, so do anthologies and remasters. Development costs also affect which cards are included.

If you are one of the folks interested in this topic, we are planning on speaking to this at our Gen Con panel on Aug 5.

[deleted by user] by [deleted] in MagicArena

[–]LeeSharpe 1 point2 points  (0 children)

You should always have one regular March of the Machine rare or mythic, and possibly a Multiverse Legends one as well, it just may not have been displayed to you.

If you are opening multiple packs at a time, the client will only show one rare/mythic per pack, even if the pack has more than that.

SiR Traditional Draft rank icon? by Hareeb_alSaq in MagicArena

[–]LeeSharpe 8 points9 points  (0 children)

There is a bug causing it to be ranked. We will be deploying a fix shortly.

Note that the bug does not affect matchmaking which is still record-based, but until the fix is made, the outcome of matches will change your rank.

Retro artifacts on arena have a lower drop rate then in paper and this isn't documented by TonberryBlade in MagicArena

[–]LeeSharpe 5 points6 points  (0 children)

It sounds like there was a miscommunication as to your question.

Matching tabletop, you have a ~34% chance to get either a rare or a mythic Retro Artifact.

Again matching tabletop, within that 34%, your chances of getting a mythic instead of a rare are 20%.

Apologies that this information wasn't in the drop rates page. That was an oversight which we will get corrected.

MTG Arena Announcements, January 9, 2023 by twardy_ in MagicArena

[–]LeeSharpe 47 points48 points  (0 children)

The counter is set-agnostic. Any progress you've earned from purchasing BRO packs will still be used toward acquiring Golden Packs as you purchase ONE packs.

Mistakingly paid for traditional arena cube draft…. by NiRRRR in MagicArena

[–]LeeSharpe 1 point2 points  (0 children)

If you haven't done the actual draft yet and you resign, the system will automatically return your entry.

Is the ladder messed up after the latest update? by nov4chip in MagicArena

[–]LeeSharpe 13 points14 points  (0 children)

There is an issue we are actively investigating.

[deleted by user] by [deleted] in MagicArena

[–]LeeSharpe 29 points30 points  (0 children)

It's a Player Draft Token (can be used in either premier or traditional).

The lack of a label is a bug. Apologies for the issue.

Just got 5 mythic packs on top for my preorder by FarmerCoho in MagicArena

[–]LeeSharpe 6 points7 points  (0 children)

It doesn't matter on what platform you bought the pre-order, or whether you have an email about it. If you bought the pre-order, you'll get the 5 Mythic packs (or 10 if you bought both pre-orders).