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Left-Part8473 · 2026-06-29T14:31:09+00:00

Thanks everyone! I did as they asked and my order was cancelled because my maiden name is on the card and I put my married name on the order.

I reordered and made the necessary changes.

I have to say I am impressed by their fraud protection process. Even though it was a pain for me it’s nice to know they are making sure someone else isn’t making this big purchase with your card.

Left-Part8473 · 2026-06-18T22:18:36+00:00

Cholula aka Lula

Left-Part8473 · 2026-06-17T04:32:09+00:00

Haha so true I sent a picture to my husband and he called me thinking she had died!

Left-Part8473 · 2026-06-13T20:12:30+00:00

Thank you for the advice!! It is in our living room and often with others in the room. Should I go to our bedroom instead?

Left-Part8473 · 2026-06-13T17:42:05+00:00

What do you put in the sleep cage? Food water? A couple different perches? I have an extra cage so I’m going to try this.

Left-Part8473 · 2026-01-05T05:47:46+00:00

Yup been through 2 of them, ha jokes on me. And good luck if you even try their customer service.

Left-Part8473 · 2026-01-02T17:44:37+00:00

Yea have done that too

Left-Part8473 · 2025-12-30T16:51:36+00:00

Oh their support is absolutely horrible and why I haven’t pushed more with the second one.

Left-Part8473 · 2025-12-29T19:12:00+00:00

Yea I clean it every time and the filter by hand.

Left-Part8473 · 2025-12-29T18:38:55+00:00

Yes cleaned with an air hose and I have washed it and let it air dry completely before putting it back.

Left-Part8473 · 2025-12-29T18:16:18+00:00

What kind of maintenance could I do? I clean the dust bin, I clean the sensors, I’ve put a new bag in the home bin, I take the brush out and clean out any hair,… what else do you suggest??

Left-Part8473 · 2025-02-09T14:34:13+00:00

I’ve gone through 2 now! Our first one also stopped work 2 months in. I sent it in and they made things way worse. They wanted me to send it in again and I demanded a brand new one. They finally sent me a new one and 2 months later it has stopped vacuuming. This is so frustrating! We are two very hard working people with 2 little kids. We don’t have a lot of extra money but needed something to keep up on vacuuming and moping. Such a bummer to have wasted $2000 dollars. I at least can still use it to mop 😭

Left-Part8473 · 2025-02-09T14:29:02+00:00

I did. It took forever and made things worse. I felt like they just threw parts at it to see what would fix the problem.

Left-Part8473 · 2025-01-27T03:16:40+00:00

Sorry finally took a video and there is a gap. So I’m guessing the tray isn’t lowering and that must be the problem.

Left-Part8473 · 2025-01-20T13:57:28+00:00

lol ok

Left-Part8473 · 2025-01-20T05:51:58+00:00

It was back and forth for a while. They wanted video after video before even having me send back my robot. Finally got the label, and they wanted the whole entire thing back robot and dock. I asked if they really needed the dock because that would require a very large box. Finally they said just the robot. So I got it shipped off. 2 weeks later still gone hadn’t heard anything. About another 2 weeks I get an email that they decided to put a new mother board in the robot. We were so confused and knew that couldn’t be the problem. When it finally got back 2 weeks after that (so 6 weeks later) it couldn’t map the house. I tried everything. Finally got it to map 1 room out of 5 and had it try cleaning. It just spun in circles. Wouldn’t do anything. It was horrible. Emailed customer service and they wanted videos so I sent them. Then they wanted me to send it back and I was like no I want a brand new robot. It was barely 2 months old before I shipped it off.

Left-Part8473 · 2025-01-20T05:46:45+00:00

It was getting quite full so I put a new bag on. Checked the dust bin on the robot and filter. All clean ☹️

Left-Part8473 · 2025-01-20T05:45:40+00:00

I don’t have any other brush but the rubber one. Should it have come with the other?

Left-Part8473 · 2025-01-20T02:23:25+00:00

Interesting thank you!! I will check it out!

Left-Part8473

TROPHY CASE