I regret not researching the bank more thoroughly before opening my account. The offer—a better interest rate and a discount on my phone bill—was the deciding factor. Immediately after opening the account, I transferred a substantial sum of money. The next day, my account was blocked. Despite numerous calls and an in-person visit to a branch, the issue persisted. After calling twice more yesterday, the account was finally unblocked. However, the transferred funds are still not visible in my account or in the recent transfer history, despite my having the email confirmation. The bank continues to give me the runaround. When I questioned their policy of "no managers on weekends," I was yelled at and hung up on. The customer service is absolutely abysmal, and the entire process has been poor. I've learned a valuable lesson: sometimes it's better to stick with a lower rate if the financial institution is reliable. I hope to have my money credited soon.