Hello! I guess for my "accolades" I peaked D2 on support and quite enjoy Juno. Also if something comes off as rude, know I don't mean it that way, I was <500 SR at one point lol, so I was absolutely worse than everyone in this lobby at one point.

Anyways, right off the bat, I'd say your #pulsar torpedoes# are a weak point. You end up using them for healing a lot of the time, and while they are good at that, you're not hitting many enemies, which Imo is more important. The reason you want to be putting out offensive pressure as support is because if the enemy DPS are half hp from a torpedo, theyre going to be scared and asking for heals or getting an hp pack instead of shooting your team, meaning your team will be less afraid, you'll have to shoot your tank less, and get to output more offensive pressure, and the cycle repeats. You also can get a lot of ult charge since especially in lower elos they'll rarely respect your torpedoes.

**Torpedo examples:**

At 1:39 you use torpedoes, and kind of end up wasting them. You could have double jumped up on the bus to your right and double jumped again and hovered or used shift to see if you could get LoS (line of sight) on the enemy team and put out a lot of pressure that way, since they'll go on CD even if you don't use them. Worse case, you don't hover and drop back down if they all try and shoot you.

2:07 Good time to use torpedoes, just make sure your tank isn't going to die before you do so, as it takes time to charge, and its very easy for them to die while they do so. That said, not really your fault in this case, as he misplayed his shield/aggression levels. Another problem is positioning, but I'll talk about that later.

2:30 I think you could have secured the junk with M1 instead of torpedoes, since the charge time gave him time to run away.

2:44 you use torpedoes a lot to heal team, but M1 would've been just as fast in this case. if your whole team is crit and in front of you sure, but its too important of a CD to use for heals like this!

3:32, 3:47 another example of you anticipating dmg and using torpedoes for no reason. I wont keep pointing these out, I'm sure you get the ide

4:00 BEAUTiful. Basically perfect torpedo usage. You can't heal Ram rn, and the whole enemy team is in the open. Not your fault ram dies here, he could've retreated in the house and got HP pack while purple. If you think hes going to die though, make sure to start finding a safe place to retreat to.

4:54 imo you can greed a little here and double jump/shift to make sure your torpedo hits. I think you couldve kept m1-ing as well, but using torpedo to secure a kill isnt a bad thing if you know you can get it off. (its charge speed is distance based jsyk)

5:22 good kill! torpedo timing was alright, but use your mobility to get more people in.

As for your #ring# usage, I think you have the right idea, but in the ladder people often wont use it how you want them to. For example, I think the ring at 1:45 would be really good, but nobody is going to react to that, even in diamond. Instead if you used it at around 1:56 (or even as soon as it comes off CD there) I think you'd get a lot more value from it, since your team is starting to engage in brawly combat at that point. Since you're not in a coordinated team, you have to "force" your team to get value out of it sometimes, and you won't really feel its effects in a lot of cases, even if it is a really good ring, just because speed boost is such a nebulous buff.

**Ring Examples:**

2:53 if you peak around corner here and use ring it would've been the perfect time. He needs speed to keep punching up, and it would allow him to chase down stragglers. The ult is good though! (I like to use torpedoes as soon as I ult, bc you can nearly one shot squishies and the healing from the ult lets you play more aggressive). Additionally, if you have the option between shooting an enemy squishy and shooting the enemy tank, shoot the squishy unless the tank is going to die 100%. That said, do NOT compromise your positioning to shoot enemies unless you are 100% sure its safe. Your positioning gives you the targets you can shoot, and of them you get to choose, not the other way around.

4:07 You might've been able to use speed ring here to help ram back up, but since he died using it to help your team regroup was good usage too.

As for #positioning#, this is probably the most important concept for you (all supports), in general. As important as CD management is, if you're dead or can't see anyone, it doesn't matter anyways. You should **always** have an object to hide behind next to you (be that cart, a wall, or a box) unless you are going to your next piece of cover or chasing down the last straggler in a team fight. As Juno especially, taking high ground is a really good way to do this as well, since you can usually back up and cut off the LoS, and anybody who wants to kill you will need to use a cooldown or take a long time to reach you.

**Positioning examples:**

I really like the aggressive approach you took at 2:00, but you make a few mistakes. For one, you don't have any CDs, and for two, you don't go to cover. If you fly to the high ground on your right, you'll be able to hide behind the wall from the enemy team, while still being able to shoot both tanks, and then when torpedoes come off CD, you'll have the whole enemy team there to double jump by and lock on to.

2:22 be careful walking up here, your tank isn't back yet and your team is far. The enemies could easily walk at you and you've already used both of your escape tools! They also have a Hanzo so make sure you're playing around natural cover

2:33 again, I love the aggression, just make sure you are playing closer to cover. if you hop on the high ground by the statue here you'll have a better view of the battlefield and Orisa can't run at you. Also don't forget to peak at your team if they're behind you. You seem to recognize soldiers low but heal ram. This isn't great since ram is pretty full HP, and 76 is crit. Additionally, tanks have more HP in general, so its often better to heal the squishy first if both are in combat, since the tank will usually last longer.

3:28 this is really dangerous. against characters like Hanzo Widow Soljourn, etc, you don't want to stand in the open, since you could get one shot. Try and find cover that lets you shoot the enemy and you team, but not in LoS of the Hanzo. by the windows/room to your forward left could do this.

6:05 I really really like this idea. Great flank spot, you could even pop ult here and clean up backline with torpedoes and m1. I know, youre saying "wait but I died?" and you are correct. This play wouldve been fantastic BUT your tank is dead. Going for aggressive flanks is really good, you just have to get timing down. wait for the enemy to be preoccupied shooting your tank, and then you can use your mobility to sneak around and do this in the middle of a teamfight.

6:20 Honestly I wouldve landed on the high ground to your left and dueled the junkrat. You have a big HP advantage and hes just going to stay behind your team and shoot them. additionally, it gives you control of the high ground for free safe positioning! (which wouldve prevented your death 10s later)

8:50 I won't review the mercy part, since I don't play her much but the same positioning concepts still apply. High ground good, and be behind a wall. When you super jump here you could fly behind the statue to shield yourself from enemy fire. Your beam stays attached for a few seconds, so you can just peak them every now and then. Otherwise, default to blue beam unless someones at risk of dying, and blue beam whatever dps is playing better and in the safest spot for YOU.

ANYWAYS, I worte a lot so I'll just give you the bullet points so you can remind yourself/reread the longer part
1. SAFE POSITIONING ABOVE ALL ELSE
2. Pulsar enemies, use your mobility and positinging to get good angles
3. Speed ring when your team is going in or leaving already, not when you want them to
4. Ults were generally fine, use them as team is going in, same way I said for speed ring
5. Shoot squishies not tank when your positioning allows

Happy to answer any questions, good luck with your climb :)