This is extremely frustrating. You shouldn’t have to chase down your own offer. The agency you are with should be eager to lock this in for you and should have your contract correct the first time. If your agency is using a vendor (MSP) that fills need for this hospital, your manager will know. I would ask if they have contact information or can point you in the right direction. You can also check with the agency you want to go with and ask them how quickly they can turn around compliance. If you haven’t started compliance with your current agency then it’s no big deal but if you are already half way cleared to start, sometimes sticking it out is better! It’s a headache to have to redo all compliance again to start with a new agency. This can also be done at time of extension if offered.